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AuthorPosts
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May 13, 2016 at 11:12 pm #632248
I have the Enveto Photography template and for some reason my photos are not showing. No photos in HOME page, my PORTFOLIO section is bad. I’m still in the process of building so my website is not live yet.
May 16, 2016 at 5:05 am #632704Hi jrock1058,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Regards,
RikardMay 16, 2016 at 9:55 am #632811Email sent in Private.
The photos are still in MEDIA but if you do a PREVIEW of my website, my photos are not showing up. Also, if you go to my PORTFOLIO, my photos look weird. It looks like it has a FADED effect.
Thank you for your help.May 17, 2016 at 5:51 am #633470Hi,
I can’t see anything in private unfortunately, could you try posting them again please? We need a link to your site and admin login details so that we can check the backend.
Regards,
RikardMay 17, 2016 at 10:45 am #633608email sent
May 18, 2016 at 6:13 am #634171Hi,
There is a login prompt before coming to the WordPress login page as well, could you post those details too please?
Best regards,
RikardMay 18, 2016 at 11:36 am #634320what does it look like?
May 18, 2016 at 11:27 pm #634817Go ahead and log in now. You should be able to log in. The login prompt is gone.
May 19, 2016 at 6:59 am #634985Hi,
Please refrain from bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
The current version of the theme is 3.1.5, please update to the latest version 3.5.4. And upgrade WP to 4.5.2. That should fix the issues.
Best regards,
IsmaelMay 19, 2016 at 9:13 pm #635543How do I update my theme?
May 19, 2016 at 10:34 pm #635577Hi,
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
Best regards,
VinayMay 20, 2016 at 8:19 pm #636037Sorry but I’m still lost.
This is where I’m lost. I go to APPEARANCE > Themes > Theme Options > Theme Update. I put in my username and API key. After that, under Theme Updates, it says NO UPDATES AVAILABLE. I’m running 3.1.5 version.
Where do I go next? Do I go to IMPORT/EXPORT section? If yes, do I go to IMPORT THEME SETTINGS FILE?May 21, 2016 at 8:03 am #636155Hi,
You can also access theme options by Clicking the cog icon with Enfold or your site name on it on the left sidebar.
If you see that there is no update button. Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.
If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/
Best regards,
VinayMay 23, 2016 at 3:02 am #636471Hi Vinay,
I updated my wordpress to 4.5.2 and the latest Enfold. Unfortunately, the photo on my HOME and ABOUT page is still not showing when I do a preview. Also, when I go to PORTFOLIO section, it still has the faded effect.
Please help me. My website can’t go live coz of this issues. If you want to log back in to my website again, you may use the same link and same password I sent to you before.
Thank you.May 23, 2016 at 2:36 pm #636798Hi,
I just removed you fullscreen slider element and rebuild it afterwards and now it’s working as expected. Can you confirm please?
Best regards,
AndyMay 23, 2016 at 4:45 pm #636941Hi Andy,
It looks like it’s working. It looks great on my side.
Thank you.May 23, 2016 at 4:51 pm #636944I think I spoke too soon. The faded effect is still showing in my portfolio. Do you know how I can fix that?
May 23, 2016 at 5:12 pm #636957Hey!
They show up fine on my end, attached a screenshot in private content field.
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Cheers!
YigitMay 23, 2016 at 6:56 pm #637017how do you attach screenshot photos here?
May 23, 2016 at 11:31 pm #637156 -
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