Viewing 24 posts - 1 through 24 (of 24 total)
  • Author
    Posts
  • February 4, 2018 at 2:01 pm #907523
    soniavoice

    Hi, I can’t understand why my photo disappears on mobile device. I set I want to see it also on mobile screen alone but I can’t see it.
    Thanks for your help.

    February 5, 2018 at 4:48 am #907677
    Rikard

    Hey soniavoice,

    Thanks for the screenshots, please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 5, 2018 at 6:35 pm #908142
    soniavoice

    I attached details in the private content.

    February 6, 2018 at 6:37 am #908366
    Rikard

    Hi,

    Thanks for the login details and sorry for the problems. Please try this in Quick CSS:

    @media only screen and (max-width: 767px) {
.home .avia-builder-el-13 {
  min-height:500px;
}
}

    Best regards,
    Rikard

    February 6, 2018 at 10:14 am #908445
    soniavoice

    Thanks. Perfect it works!

    February 6, 2018 at 11:43 am #908501
    Victoria

    Hi soniavoice,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    February 19, 2018 at 5:45 pm #914412
    soniavoice

    Hi Victoria and Rikard, I’m sorry but image has disappeared again in mobile version!
    And also I have problem with grid border. I set no border and I continue to see it. Why?
    http://www.soniavoice.it

    February 20, 2018 at 5:01 am #914676
    Ismael

    Hi,

    It disappears because we used a generic selector (.avia-builder-el-13). Please turn on the custom css class field and then apply a unique css class attribute to the cell.

    // https://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Replace the generic selector with the custom css class attribute.

    Best regards,
    Ismael

    February 20, 2018 at 1:13 pm #914819
    soniavoice

    Sorry but it’s not clear what I have to do.
    Usually I insert your shirtcode in Css child theme.
    After your message I turn on element options for developers and insert in the css of the element:
    @media only screen and (max-width: 767px) {
    .home .avia-builder-el-13 {
    min-height:500px;
    }
    }

    nothing changes.

    And also what about the border?

    February 21, 2018 at 5:16 am #915243
    Ismael

    Hi,

    Did you apply a custom css class attribute to the cell? We tried to access the site but the login credentials above are not working. Please check it carefully.

    Best regards,
    Ismael

    February 21, 2018 at 10:26 am #915342
    soniavoice

    Here the new credentials.

    February 21, 2018 at 2:30 pm #915458
    Victoria

    Hi soniavoice,

    You put the code in the cell on the page, but you need to put that code in Theme options > Quick css.

    Best regards,
    Victoria

    February 21, 2018 at 3:31 pm #915509
    soniavoice

    Excuse me but I put it at first in css child theme. It was ok for 1 week and than came back the same problem.
    Later Ismael ask me to apply a custom css class attribute to the cell. I put there.
    I can’t undestand your suggest. Sorry. Could you be clearer please?

    February 22, 2018 at 3:30 am #915825
    Ismael

    Hi,

    Thank you for the update. We would like to check the page but we can’t access the site. The login credentials above are invalid. We are also getting errors.

    Best regards,
    Ismael

    February 22, 2018 at 10:28 am #915950
    soniavoice

    Ok, I give you new update access.

    February 23, 2018 at 2:34 pm #916703
    Victoria

    Hi soniavoice,

    I put the code in Quick css and changed it a bit, it seems the Advanced Layout Builder element has changed and so it had different selector. Please check.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    February 24, 2018 at 11:41 am #917050
    soniavoice

    Photo on mobile now is ok. But I still have problem with grid border. I set no border and I continue to see it. Why?

    February 24, 2018 at 2:06 pm #917100
    Victoria

    Hi soniavoice,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
.main_color {
    border: none;
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

    February 25, 2018 at 12:02 pm #917343
    soniavoice

    Thank’s very much Victoria.

    February 25, 2018 at 3:04 pm #917387
    Victoria

    Hi soniavoice,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    February 26, 2018 at 1:04 pm #917815
    soniavoice

    Victoria, excuse me but I verified my homepage and the grey lines are always there.

    February 27, 2018 at 6:25 am #918200
    Ismael

    Hi,

    I can’t see the borders on the home page. Is this fixed?

    Best regards,
    Ismael

    February 27, 2018 at 9:07 am #918277
    soniavoice

    At the moment it is fixed thank’s

    February 27, 2018 at 10:29 am #918325
    Nikko

    Hi,

    Glad to hear that it’s fixed. Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

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