Viewing 24 posts - 1 through 24 (of 24 total)
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  • #907523

    Hi, I can’t understand why my photo disappears on mobile device. I set I want to see it also on mobile screen alone but I can’t see it.
    Thanks for your help.

    #907677

    Hey soniavoice,

    Thanks for the screenshots, please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #908142

    I attached details in the private content.

    #908366

    Hi,

    Thanks for the login details and sorry for the problems. Please try this in Quick CSS:

    @media only screen and (max-width: 767px) {
    .home .avia-builder-el-13 {
      min-height:500px;
    }
    }

    Best regards,
    Rikard

    #908445

    Thanks. Perfect it works!

    #908501

    Hi soniavoice,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #914412

    Hi Victoria and Rikard, I’m sorry but image has disappeared again in mobile version!
    And also I have problem with grid border. I set no border and I continue to see it. Why?
    http://www.soniavoice.it

    #914676

    Hi,

    It disappears because we used a generic selector (.avia-builder-el-13). Please turn on the custom css class field and then apply a unique css class attribute to the cell.

    // https://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Replace the generic selector with the custom css class attribute.

    Best regards,
    Ismael

    #914819

    Sorry but it’s not clear what I have to do.
    Usually I insert your shirtcode in Css child theme.
    After your message I turn on element options for developers and insert in the css of the element:
    @media only screen and (max-width: 767px) {
    .home .avia-builder-el-13 {
    min-height:500px;
    }
    }

    nothing changes.

    And also what about the border?

    #915243

    Hi,

    Did you apply a custom css class attribute to the cell? We tried to access the site but the login credentials above are not working. Please check it carefully.

    Best regards,
    Ismael

    #915342

    Here the new credentials.

    #915458

    Hi soniavoice,

    You put the code in the cell on the page, but you need to put that code in Theme options > Quick css.

    Best regards,
    Victoria

    #915509

    Excuse me but I put it at first in css child theme. It was ok for 1 week and than came back the same problem.
    Later Ismael ask me to apply a custom css class attribute to the cell. I put there.
    I can’t undestand your suggest. Sorry. Could you be clearer please?

    #915825

    Hi,

    Thank you for the update. We would like to check the page but we can’t access the site. The login credentials above are invalid. We are also getting errors.

    Best regards,
    Ismael

    #915950

    Ok, I give you new update access.

    #916703

    Hi soniavoice,

    I put the code in Quick css and changed it a bit, it seems the Advanced Layout Builder element has changed and so it had different selector. Please check.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #917050

    Photo on mobile now is ok. But I still have problem with grid border. I set no border and I continue to see it. Why?

    #917100

    Hi soniavoice,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
    .main_color {
        border: none;
    }
    

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #917343

    Thank’s very much Victoria.

    #917387

    Hi soniavoice,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #917815

    Victoria, excuse me but I verified my homepage and the grey lines are always there.

    #918200

    Hi,

    I can’t see the borders on the home page. Is this fixed?

    Best regards,
    Ismael

    #918277

    At the moment it is fixed thank’s

    #918325

    Hi,

    Glad to hear that it’s fixed. Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

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