Viewing 23 posts - 1 through 23 (of 23 total)
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  • #1007180

    The phone number image (top center) and link works fine on a regular viewed web page, but not on mobile devices:

    Any idea why?

    #1007231

    Hey johnworfin,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
    @media only screen and (min-width: 768px) and (max-width: 1024px) {
      #header #text-2 {
        width: 36%;
      }
      .logo a {
          width: 70%;
          margin-top: 12px;
      }
    }
    

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #1007251

    Tried the code, the link is still not working for the phone.

    Mike

    #1007262

    Hi,

    Have you tried adding the code to the very top of quick css so it runs first? Also be sure to clear your cache a few times over.

    Best regards,
    Jordan Shannon

    #1007271

    Code is at the top and not sure how to clear the cache on a phone. I opened up a new browser windows and it still doesnt work.

    have you tried it on a phone?

    Thanks,

    Mike

    #1007287

    Hi,

    Add this to quick css:

    #text-6{
    z-index:-1!important;
    }

    Best regards,
    Jordan Shannon

    #1007290

    That did it! thank you!

    #1007356

    Hi,

    Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #1008581

    Now I am noticing that after this was fixed The “Get a Quote now” banner/link is not working on the mobile or desktop version of the site.

    Any ideas?

    Thanks!

    Mike

    #1008617

    Hi,

    Hmmmmm, I can look into this again. Please remove the original code I gave you.

    Best regards,
    Jordan Shannon

    #1008933

    Still not working.

    Mike

    #1009371

    Hi johnworfin,

    Can you try to add this css code in Quick CSS (located in Enfold > General Styling):

    @media only screen and (max-width:767px) {
      #header #text-6 {
        margin-top: 130px !important;
        padding-top: 0 !important;
        z-index: 999 !important;
      }
    }

    Hope this helps.

    Best regards,
    Nikko

    #1017531

    I tried that latest code, the “get a quote now” link is still not working.

    #1017711

    Hi,

    You have this CSS in your child theme which is overriding the code Nikko sent:

    #text-6 {
        z-index: -1!important;
    }

    Please try to remove or adjust it.

    Best regards,
    Rikard

    #1017935

    OK, both links now work, but when viewed on mobile or cell, the call for quote image is on top of the phone image/link.

    Any ideas?

    Thanks!

    #1017979

    Hi johnworfin,

    Try adding this css code also, this should lower the Get a Quote button:

    @media only screen and (max-width:479px) {
      #header #text-6 {
        margin-top: 130px !important;
      }
    }

    Best regards,
    Nikko

    #1018295

    Added the code, nothing changed.

    Thanks,

    Mike

    #1018318

    Hi,

    Have you added the code to the very top of quick css so it runs first? Also be sure to clear the cache a few times over.

    Best regards,
    Jordan Shannon

    #1018323

    Yes on both-nothing changed.

    Thanks,

    Mike

    #1018529

    Hi Mike,

    This is the reason why it doesn’t work: https://imgur.com/a/SirFxdx
    Can you put the code I gave at the bottom of Quick CSS.
    Let us know if it works.

    Best regards,
    Nikko

    #1018532

    and by the way – why do you style the href of tel. – this might come to conflicts with browsers. You can be extremly be precise here with country pre number etc. and any spaces – brackets .

    <a href="tel:+14177314007">(417)-731-4007</a>

    #1018994

    Nikko,

    Thank you-that worked!

    #1019045

    Hi,

    I’m glad you were able to get this resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 23 posts - 1 through 23 (of 23 total)
  • The topic ‘Phone number link not clickable on mobile version of site’ is closed to new replies.