Viewing 21 posts - 1 through 21 (of 21 total)
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  • #1483596

    Hello Kriesi Team,

    I’m experiencing two issues that I haven’t been able to resolve on my own. Any help would be greatly appreciated!

    Editing content elements has suddenly become very slow, while other elements are unaffected. Switching the icon set to ‘Entypo Fontello (Default)’ slightly improves performance. Additionally, icons for mobile breakpoints are missing.

    #1483599

    Hey Sebastian,

    Thank you for the inquiry.

    We can’t reproduce the issue on our end. Where can we check the issue? Please provide the site URL and login details in the private field. Make sure that the theme is updated to version 7.1.

    Best regards,
    Ismael

    #1483605

    Thank you, Ismael,

    I’ve created an account for you. Please refer to the private content section for the login details. The theme is up to Date.

    #1483612

    Quick update on the missing icons:
    It turned out to be an issue with my .htaccess file, which is now resolved.

    Unfortunately, the slow editing issue still persists.

    #1483654

    Hi,

    Thank you for the update.

    We were able to reproduce the issue with the Advanced Layout Builder. What is the actual specs of your server? We have noticed that loading takes quite a while when logging in, and the same delay occurs when trying to deactivate a plugin. This may be related to the server performance or a potential plugin conflict. Have you tried temporarily deactivating the plugins?

    Best regards,
    Ismael

    #1483671

    Hi,

    Unfortunately, I don’t know the actual specs. I could ask the provider (Hetzner). All I know for now is that it runs off NVMe drives.
    I did some more digging yesterday.
    The DevTools console threw a warning about a nested <select> element but i could not pinpoint it.

    I used the Health Check & Troubleshooting plugin in WP, which deactivates everything—themes and plugins.
    I was able to reproduce the error with no plugins activated and only the Enfold theme active.

    #1483728

    Hi,

    What happens when you remove all modifications in the child theme’s functions.php file? If you can provide the FTP details, we’ll test this out.

    Best regards,
    Ismael

    #1483752

    Hi Ismael,

    First of all, thank you for your help. It is greatly appreciated. I´ll share more Information in the private content area.

    #1483834

    I did some further testing. Things I learned:

  • WordPress 6.81, our settings & Enfold = slow loading backend
  • WordPress 6.80, our settings & Enfold = normal loading backend
  • Complete fresh install of WordPress (6.80 & 6.81) and Enfold, no modifications = normal loading backend
  • BUT…

    Every combination threw the same:

    1) Warning: a select tag was parsed within another select tag and was converted into
    2) That the live version has wp.editPost…. deprecated warnings /select see pictures below:

    fresh install without modifications
    live environment

    Does this have something to do with the issue?

    • This reply was modified 3 weeks, 3 days ago by ekf_wp.
#1483899

Hi,

Thank you for the info.

Do you have a staging or development site where we can test it with version 6.8.0? The notices above should not affect loading speed, and wp.editPost is not directly included in the theme, so this is likely related to a plugin or a custom script.

Regarding the unclosed select tag, please edit the enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-modal-elements.php file, look for this code around line 901:

			$filter .=		'</select>';

Replace it with:

			$filter .=		'</select>';

Best regards,
Ismael

#1484063

Good morning, Ismael,

Thank you for the solution to the select warning; it seems to have resolved the issue. We do have an online test environment, but it is not a clone of the live version—only a local site that is a copy.

What do you suggest I should test?

Thank you!
#edit 1
Update regarding the deprecation warnings: When I deactivate Yoast, they are gone. I’ll pass that problem to the plugin author.

That sadly leaves us with the core problem, which still persists: the slow editing for content elements with icon features.
sill a thing

#edit 2
some more digging on the local test environment i found this:

Deprecated: Function avia_font_manager::frontend_icon is deprecated since version 7.0! Use Use avia_font_manager::get_frontend_icon instead instead. in C:\**local-path**\wp-includes\functions.php on line 6121

  • This reply was modified 2 weeks, 6 days ago by ekf_wp.
  • This reply was modified 2 weeks, 6 days ago by ekf_wp.
#1484077

Hi,

Deprecated: Function avia_font_manager::frontend_icon is deprecated since version 7.0! Use Use

Did you modify any shortcodes in the child theme? It’s possible they are still using a deprecated function. You should also check the child theme’s functions.php file. We can’t access the file anymore because the Appearance > Theme File Editor is no longer available.

We also recommend testing this on a different host, as it’s possible the issue is server-related. Try cloning the site to a server hosted by another company or platform.

Best regards,
Ismael

#1484144

Hi!

Thank you for helping me solve the deprecation warnings. Now, the last thing I want to work on is the loading time of the entypo-fontello icons.

What is happening?

  • When opening content elements with entypo-fontello icons, it is still slow.
  • SVG icon sets can’t be loaded.
  • When I choose icon fonts, it somewhat works (slow)

I attached another console output:

icon loading time

Maybe important for others to know regarding Yoast plugins (not only SEO):
This is not Enfold related; I also tested Twenty Twenty-Five.
If I use any Yoast plugin (SEO, Duplicate Post, etc.), even on a fresh install with no modifications, I get deprecation warnings. See console output below:
yoast

#1484209

Hi,

What happens when you add this code in the functions.php file?

add_filter('avf_font_manager_load_font', function($icon_font) {
    return '';
}, 10, 1);

Please note that this will completely disable the default fontello icons.

Thank you for your patience.

Best regards,
Ismael

#1484215

Hi Ismael,

The outcome is as expected. I can’t choose the default icon set, and the icons on the site disappear. Sadly, this does not affect the loading times.

Another question: Is it intended behavior that in the dropdown for the icon fields under “WordPress Media Library,” all my SVG data is available, even though most of them are not icons?

#1484281

Hi,

Is it intended behavior that in the dropdown for the icon fields under “WordPress Media Library,”

Which dropdown? Looks like you’re using a third-party plugin Media Library Folders. Please contact the plugin authors for additional info about this.

Since we can’t reproduce the issue on our installations, we recommend reaching out to your hosting provider to inform them about the problem. It’s possible that the issue is related to server configurations.

Have you tried creating a clone of the site on a different host or platform?

Best regards,
Ismael

#1484297

Hi,

Which dropdown?

I’m talking about the Icon dropdown in, for example, button configuration. As soon as you have .svg files in the Media Library, regardless of using an ML-plugin or not, they will be loaded. I tested it on Xampp, a fresh install – only WP & Enfold, no plugins at all. I tried erasing it in Enfold settings, but it keeps reappearing. See the screenshot below.

icon_dropdown

I will go on from this fresh install and implement step by step to check when it breaks & let you know.

Have you tried creating a clone of the site on a different host or platform?

I could test on 2 environments: local & our hosting provider. Is it really necessary to rent a second environment to test this?

#1484302

I think I got it!

We changed our “/content/uploads” to “media” with the following code:

define( ‘UPLOADS’, ‘media’ );

I did a local copy again, and when I remove the custom path in my wp-config.php, it seems to be back to normal.

What needs to be done to ensure that Entypo-fontello works with a custom Media Library path?

  • This reply was modified 2 weeks, 3 days ago by ekf_wp.
#1484320

Hi,

What needs to be done to ensure that Entypo-fontello works with a custom Media Library path?

Great! Glad to know that you figured out the issue. Unfortunately, changing the path will require modifications to the theme that is outside the scope of support. You can check the themes/enfold/config-templatebuilder/avia-template-builder/php/class-template-builder.php or the enfold/config-templatebuilder/avia-template-builder/php/class-font-manager.php files. You can also try the avf_default_iconfont filter.

If you need more help with this customization, you can reach out to Codeable.

https://kriesi.at/contact

Best regards,
Ismael

#1484331

Hi,

Okay, that’s unfortunate. Maybe there is a way to get rid of the SVG Icon or Entypo-Fontello altogether. In that case, we would use our own icons instead.

Two other things come to mind:

  • Are there no people experiencing this, as it seems to be common to change the media library path?
  • How can I stop all my SVG data from being loaded from the media library when using content elements with the icon function?

Best regards,
Sebastian

#1484433

Hi,

As mentioned above, this will require modifications that are outside the scope of support. Please forward the files mentioned above to the developers. So far, we haven’t encountered another thread with the same issue or request.

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

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