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  • July 6, 2018 at 1:55 am #981788
    Lara

    Hi team,

    I’ve been trying to upload PDFs to my media library and it just wont work. All I get is a grey icon.

    Any ideas?

    Lara

    July 6, 2018 at 3:53 am #981808
    Mike

    Hey Lara,
    I took a look at your media files and only found one that was a gray icon, but opening the link worked fine.
    I see that it was created with Acrobat 11, while the others were created with InDesign CC 2017
    I would say that it’s the file properties, and the software used to create it.

    Best regards,
    Mike

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