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  • February 7, 2019 at 12:23 am #1063783
    Tylor

    Hello Enfold Team,

    I have uploaded a fillable PDF form to my website but when I click the link to view the PDF, nothing shows up. I have updated to the latest version, cleared cache, and disabled plugins. I’m not sure why it’s not working.

    I’ve attached the direct URL to the PDF, and have disabled the redirect so you can see the clickable thumbnail image for the document. It looks like Enfold can read it, and I can edit it from the website, but I can’t get it to display.

    Thanks,

    February 7, 2019 at 5:49 am #1063827
    Nikko

    Hey Tylor,

    The link you posted shows a 404 error but the pdf link you gave works properly.
    Can you point us to the right page?

    Best regards,
    Nikko

    February 8, 2019 at 7:39 pm #1064749
    Tylor

    Oh, I think it’s because I changed the permalink structure while waiting on a response. Here are the correct links.

    Thanks,

    February 9, 2019 at 3:45 am #1064836
    Nikko

    Hi Tylor,

    It’s working fine when I checked it.
    Here are the steps I made:
    1. Go to the 2nd link you gave (Construction Draws Request Form).
    2. Click on the image (screenshot1 in private content)
    3. Then it goes to the pdf file (screenshot2)

    Best regards,
    Nikko

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