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Posts
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Hi, i would to purchase the construction template, i think its the enfold template,.
I would like to know if the payment of $59 is a one off payment for the year, or if it is payable monthly?
If you could also let me know if there is a support system to use once paid for and when we start using them. Will there be live chats or videos that will help me through the process to make the website for my company?
ThanksHey Clare Isaacs,
The payment is for the the Enfold theme license. It is a one time fee for use of the single theme and license. Once you buy the theme you will have support via the forums, as well as access to the documentation.
Best regards,
Jordan ShannonAmazing thank you.
SO if i need help throughout the process i can use this support forum to ask questions etc?
ThanksHey,
You can also consider purchasing Enfold with Envato Hosted plan – https://envatohosted.zendesk.com/hc/en-us/sections/115000917665-FAQ if you prefer monthly payment.
Yes! After purchasing Enfold, you can register to our support forum here – https://kriesi.at/support/register/ and start new threads whenever you have a question or an issue.
6 months of support is included in your purchase. You can choose to extend it to 12 months if you wish. When it expires, you can choose to extend it, or not in case you will not need support but either way, you will be receiving free updates.Regards,
YigitHi,
I have purchesed this theme now, can you explain to me how i get the look of one specific website demo please?
ThanksHey,
After installing and activating Enfold, please go to Enfold theme options > Demo Import and import demo you like with a single click within few minutes :)
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/, login and start a new thread under Enfold sub forum.
Regards,
Yigithi, thank you have done that now. The demo told me it has all the images included… could you please tell me how to add these to my new chosen demo?
thanksHi,
Images of selected demo should be imported as well. If they are not on your installation, please register to our support forum – https://kriesi.at/support/register/, start a new thread under Enfold sub forum and attach WP admin logins in private content field so we can look into it :)
Best regards,
YigitHi,
I have tried to edit a page.
It on the back end of the page itshows up and is all in the correct spaces, but when i update it and it go to the webpage and refresh it, the wording is not showing up.
ThanksHi,
For technical support please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfold
Scroll to the bottom of the page to open a new ticket.
Best regards,
VinayHi,
We replied to your thread here – https://kriesi.at/support/topic/text-not-apprearing-on-page/. Let us continue there :)
Best regards,
Yigit
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