Hi:
I am a member, have purchased Enfold many times, but I’ve last all my passwords due to a computer reset, so I went in to the Support Forum and requested a password reset twice. It isn’t working.
Coincidentally, I also recommended to another web designer that she begin using Enfold and she sent me this note today:
“I am having issues contacting support, the forgot email does not work and I am stuck as I have no way to contact them. I will have to get this resolved today no matter what. I can’t move forward without assistance from them. No fun.”
Help? I could find no other way to reach you either, thus the pre-sale support contact form.
Thank you, I told her your support was amazing, which it is, just not sure you guys are aware of this!
Hi Eleina Rose,
Thanks for contacting us!
Can you post the purchase code, email address and username you used to register? just post it in private content.
Best regards,
Nikko