Password Reset for Support at kriesi.at not working

Hi:

I am a member, have purchased Enfold many times, but I’ve last all my passwords due to a computer reset, so I went in to the Support Forum and requested a password reset twice. It isn’t working.

Coincidentally, I also recommended to another web designer that she begin using Enfold and she sent me this note today:

“I am having issues contacting support, the forgot email does not work and I am stuck as I have no way to contact them. I will have to get this resolved today no matter what. I can’t move forward without assistance from them. No fun.”

Help? I could find no other way to reach you either, thus the pre-sale support contact form.

Thank you, I told her your support was amazing, which it is, just not sure you guys are aware of this!