Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 28, 2019 at 10:48 am #1114192
    Miki

    Hi.

    I created a password protected event page. It works. But at the page where the password has to be written then all menu texts are gone (but works) and also there is a grey box on the left (that is used by the event for venue,date etc.) but is empty because content is protected.

    – Is it possible to hide the the grey box when “enter password” show? (But not after password has been entered)
    – Is it possible to show the menu correct?

    Best regards

    Miki

    June 30, 2019 at 2:01 am #1114549
    Mike

    Hey Miki,
    Thank you for the link to your page, the menu items are not showing because they are empty, it seems this is blocked by the password protection, is this a plugin or the default password protection?

    To hide the gray box we would need to find a class for password protection and not, but I don’t see one.
    Perhaps we could assist more if we could login to see your backend.

    Best regards,
    Mike

    July 1, 2019 at 12:49 pm #1114877
    Miki

    Hi Mike,

    It is the default password protection.

    i added login details.

    Thanks for you help!

    Best regards

    Miki

    July 3, 2019 at 11:45 am #1115443
    Ismael

    Hi,

    Thank you for the update.

    1.) We’ve added this code in the Quick CSS field to hide the gray box or the meta container in the password protection page.

    .post-password-required .av-single-event-meta-bar {
    display: none !important;
}

    2.) We can’t reproduce this issue on our end, so there is probably a plugin conflict somewhere. Have you tried to disable the plugins temporarily? Did you add any custom scripts or snippets?

    Best regards,
    Ismael

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