Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 18, 2016 at 10:22 pm #616842
    Dennis_Buis

    On the 25th image of the Partner/Logo Element ik can’t get the link to work. It seems like it’s always showing a other link of an element.
    When I changed the order to the first it shows the correct link.
    I turned off caching, just to be sure.

    Is this a bug?

    Kind regards,
    Dennis

    • This topic was modified 8 years, 7 months ago by Dennis_Buis.
    April 21, 2016 at 6:09 am #618906
    Ismael

    Hey Dennis_Buis!

    Thank you for using Enfold.

    There are only 24 items in the partner logo element. Please create a test page where we can see the issue.

    Cheers!
    Ismael

    April 24, 2016 at 2:15 pm #620811
    Dennis_Buis

    Hi Ismael,
    sorry for the confusion, I counted wrong… Its on the 24th element.
    When you click on it you go to the link: https://www.boomhogeronderwijs.nl/kernproduct/482/Graphic-Design-on-Paper-Screens-and-Products

    When you should get this link; http://www.arthureger.nl/wp-content/uploads/2016/03/2015-11-17-ArthurEger_Less-is-More_a-Bore_Low_res.pdf

    Thanks for your patience!
    Dennis

    April 26, 2016 at 2:46 pm #622172
    Andy

    Hey!

    default login link does not work for me. Can you check please?

    Regards,
    Andy

    May 1, 2016 at 10:28 pm #625402
    Dennis_Buis

    Hi Andy,
    please see credenials below.

    May 3, 2016 at 1:12 pm #626392
    Andy

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    Best regards,
    Andy

    May 14, 2016 at 12:08 pm #632341
    Dennis_Buis

    Hello,
    I managed to solve the problem with your support.
    This is what I did.
    Deactivated al plugins, no result
    Uploaded a fresh copy of Enfold, no result.
    Deleted the Partner logo element, and deleted al images used in the element.
    After building up the element with new uploaded images it worked again. My guess is that one of the images was the problem…

    Thanks for your patience!
    Regards Dennis

    May 16, 2016 at 6:03 am #632738
    Rikard

    Hi Dennis,

    Great, glad you got it working. Let us know if you should have any further problems on the topic.

    Regards,
    Rikard

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