Viewing 19 posts - 1 through 19 (of 19 total)
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  • December 5, 2014 at 5:59 pm #363723
    elames

    I cannot get my logos to show. What am I missing in putting in this element?
    http://bluemontinluray.com
    Thank you

    December 6, 2014 at 2:42 am #363997
    Ismael

    Hi elames!

    Thank you for using Enfold.

    The website is not loading. Please check. Make sure that you’re using Enfold 3.0.4. on WordPress 4.0.1. I’ll ask the rest of the support team to take a look.

    Cheers!
    Ismael

    December 6, 2014 at 2:26 pm #364056
    elames

    It is loading just fine. I am using updated versions of both. I put a color section with partner/ logo element in it and it will not show up.
    I tried just putting it into a plain full page section and it would not show either. Am I missing some step for using that element?
    Thank you

    December 6, 2014 at 4:38 pm #364076
    Andy

    Hey!

    the link is not working neither for me. Please clear your browser cache.

    Regards,
    Andy

    December 6, 2014 at 4:47 pm #364078
    elames

    I am working on the site right now. It is showing just fine. Are you in a blocked location?

    December 6, 2014 at 5:04 pm #364082
    Andy

    Hi!

    I don’t know if your site is blocked for my region, I can just see this when I try to open your website:

    “This Website is not available.”

    Best regards,
    Andy

    December 6, 2014 at 5:07 pm #364084
    elames

    This is so strange. I am working on the site and looking at it. Although it seems to be very slow today. I have sent email to my hosting company about this. We shall see what it going on.
    Thanks. I will get back to you.

    But..any ideas of why the partner element does not show?

    December 6, 2014 at 5:13 pm #364086
    Andy

    Hey!

    did you already clear your browser cache?
    We really need to have a look into your website to be able to assist you.

    Cheers!
    Andy

    December 6, 2014 at 5:13 pm #364087
    elames

    See these images

    Is there something I am missing with logo images???

    December 6, 2014 at 5:14 pm #364089
    elames

    Yes I have cleared cache

    December 6, 2014 at 5:24 pm #364093
    Andy

    Hey!

    that’s weird. It should just work fine.
    Have you got the newest update of Enfold and WordPress?
    We really need a website to look at your issue …

    Cheers!
    Andy

    December 6, 2014 at 5:28 pm #364094
    elames

    Yes I have all the updates. Well I just checked http://isup.me/bluemontinluray.com and it says the site is down. Guess it just happened. Contacted server. Suspect a problem there.

    • This reply was modified 9 years, 11 months ago by elames.
    December 6, 2014 at 5:34 pm #364097
    Andy

    Hi!

    alright. We will wait for your message when the website is working again.

    Regards,
    Andy

    December 6, 2014 at 11:28 pm #364156
    elames

    Hosting company says all is good. Can you take a look and let me know what you think?
    I also see my full width slider will not show on this page :http://bluemontinluray.com/about-us/
    Thanks

    • This reply was modified 9 years, 11 months ago by elames.
    December 6, 2014 at 11:49 pm #364158
    begrafiks

    Hi,
    http://bluemontinluray.com/ is loading for me too (from France).
    But it seems as the conflict between WP 4.0.1 and Enfold 3.0.2.

    December 7, 2014 at 1:30 am #364209
    elames

    Why would there be a conflict. I just gone done with a site using the same set up and all shows up fine there. Guess there isn’t anything I can do about this..up to Enfold to figure this one out. I am no developer or programmer :-(

    December 7, 2014 at 5:31 am #364239
    Andy

    Hi!

    in Peru the site is not available. I will flag my teammates to have a look.

    Cheers!
    Andy

    December 7, 2014 at 3:43 pm #364280
    elames

    This morning I deactivated all plug ins and this did not solve the issue. Any ideas?

    December 7, 2014 at 7:48 pm #364345
    elames

    SOLVED. I uploaded a new theme version and that seems to have fixed the issue.

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Viewing 19 posts - 1 through 19 (of 19 total)
  • The topic ‘Partner Logos not showing’ is closed to new replies.