Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • April 6, 2016 at 7:46 pm #609132
    ar13860

    Hi Support,

    I set up the logos with Partner/Logo element, and links open in new windows. But it doesn’t work, if you click on the logo it still opens in the same window.

    What might be wrong?

    Thanks
    Anna

    April 6, 2016 at 8:03 pm #609141
    Vinay

    Hi ar13860!

    We need to take a closer look at the setup please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay

    April 8, 2016 at 8:05 pm #610390
    ar13860

    HI Viany,

    Here is the login info –

    Thanks
    Anna

    April 8, 2016 at 8:56 pm #610402
    Basilis

    Hi!

    Please review now, I changed it let me know if it works as you need it to :-)

    Regards,
    Basilis

    April 8, 2016 at 10:49 pm #610439
    ar13860

    Hi Basilis,

    If I click on the logos, they still open in the same window instead of open in new windows.

    Thanks
    Anna

    April 11, 2016 at 1:16 pm #611218
    Yigit

    Hey Anna!

    Your links already have correct target attribute but they still open in the same window. Can you please try updating Enfold to the latest version 3.5.1 via FTP and overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and check if that helps? If not, please try de-activating all active plugins

    Cheers!
    Yigit

    April 28, 2016 at 8:31 pm #623970
    ar13860

    Hi Yigit,

    I updated the WordPress(4.5.1), Enfold(3.5.4), and all the plugins to the latest version. Tried de-activating all active plugins, the partner/logo link still open in the same window.
    What else should I check?

    Thanks
    Anna

    May 2, 2016 at 10:32 am #625608
    Yigit

    Hi,

    Have you added any custom code? HTML is correct but i am getting error in console regarding one of your links. If you have any custom code, please try temporarily removing it and make sure to flush cache.

    Best regards,
    Yigit

    November 19, 2016 at 12:30 am #714223
    ar13860

    Hi Yigit,

    Removed the custom code. It works.

    Thanks
    Anna

    November 22, 2016 at 4:55 pm #715423
    Nikko

    Hey!

    Glad that it’s fixed. :)

    Cheers!
    Nikko

    November 22, 2016 at 5:09 pm #715439
    Andy

    Hi,

    Best regards,
    Andy

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Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Partner logos links open in new window’ is closed to new replies.