Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 25, 2018 at 9:32 am #989569
    MJ_Michaelsen

    Hi Support
    It seems that the element “partner/logo” has started to fail on my page, when new pictures are uploaded or box has been updated.

    Do you know of any similar problem or do you have a solution on how I can solve this.

    In the beginning I just changed the boxes to a gallery element, but now I need to add link the images, so I’m kinda stock. :)

    Best regards
    Michael

    July 26, 2018 at 4:46 am #990028
    Rikard

    Hey MJ_Michaelsen,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 30, 2018 at 9:17 am #991447
    MJ_Michaelsen

    Hi Rikard
    I’ll do. Hope you’ll find a solution. :)

    Best Regard
    Michael

    July 31, 2018 at 12:32 pm #991899
    Ismael

    Hi,

    Thanks for the update.

    How did you set up the media library folders? The image is inside the “page%20items” folder.

    Best regards,
    Ismael

    July 31, 2018 at 1:35 pm #991925
    MJ_Michaelsen

    Hi Ismael
    Thank for reply and support.
    After your comment I kinda remembered that I moved the images to a image folder after import. Although I reloaded the image into the “logo element”, it didn’t update it correct. So I’ve now uploaded the image again, outside the sub-folders and imported to the element, and it seems to have done the trick.

    So I ques the lesson is either upload a image to a sub folder and then import it or keep the images in i the root-folder when first imported.
    Anyho’.. :) thanks for helping me move on from this issue.

    All the best
    Michael

    August 1, 2018 at 7:24 am #992199
    Rikard

    Hi Michael,

    Thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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