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July 13, 2018 at 12:41 am #984924
See the front page of the site in Private Content. I’m running the latest versions of Enfold and WordPress and the navigation for the Partner/Logo element won’t show up no matter what I set it too. I’ve tried arrows, dots, none and back to arrows with the same results. I’ve tried with all plugins disabled and using the parent theme instead of the child. Same results. Also, I don’t see any controls for it in the HTML so it doesn’t appear to be a CSS issue.
Any suggestions?
July 13, 2018 at 7:55 pm #985294Hey Kevin,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisJuly 14, 2018 at 5:53 pm #985493See Private Content. Please let me know if you need anything else.
July 17, 2018 at 8:22 pm #986614Hi,
If you disable performance and enable it back it seems to work.
Please try and let us know :)Best regards,
BasilisJuly 17, 2018 at 8:47 pm #986630What does “disable performance and enable it” mean? Are you talking about under theme options? There’s no general “performance” option that I can find anywhere; on theme options or otherwise. Please clarify.
Thanks!
KevinJuly 18, 2018 at 7:20 am #986799Hi Kevin,
The new theme performance features in the theme options is what Basilis is referring to, under Enfold->Performance. I tried logging in to check your settings, but the details are not working. Could you check them please? Also try to turn off all the performance features to check if they are creating the issue.
Best regards,
RikardJuly 18, 2018 at 3:55 pm #987062I just reset the password to the one above. No idea why it would have stopped working. Please try again.
Every performance option is disabled or unchecked and I still have the issue.
July 19, 2018 at 6:53 am #987276Hi Kevin,
Thanks for that, though I’m still not having any luck with the login. I’m using the details in private.
Best regards,
RikardJuly 19, 2018 at 10:00 am #987318Gah!! I gave you the wrong URL with the login info. The correct URL of the site is in the original post. I just put it in private content of this message. Sorry/thanks.
July 20, 2018 at 2:14 pm #987839Hi kevinmcgillivray,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
#top.home .avia-smallarrow-slider-heading.no-logo-slider-heading { display: block; }
If you need further assistance please let us know.
Best regards,
Victoria -
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