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Hi,
after on of the last updates it seems that the partner logo element is borken on our website.
If we preview the element from the wordpress editor it looks fine (all logos in one line, the slider works correct).
If we publish the page, all logos are displayed in a grid and the grid slides off.
Furthermore we are using WPML. If we switch language (EN) logos are displayed incorrect (logos repeated)
Hope you can help us with this!best regards
ChristianHey cbablick,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi cbablick,
Thanks for giving us admin access.
It’s fixed, I have set Disabling of template builder elements to Always load all elements in Enfold > Performance.
Let us know if you need further assistance :)Best regards,
Nikko
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