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Hello, we have the partner logo element on two of our site pages and it was working well previously. I updated a bunch of client logos and changed the order for some and now the slider is not working, it just stays static on the first 5 logos, and the arrows to manually control it have disappeared. No settings were changed, only images uploaded, so not sure what happened. Transition is set to slide, slider controls are set to yes, display control arrow buttons, autorotation active? is set to yes, and slider autorotation duration is set to 5.
Hey Andy,
A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
JordanThank you for your response! I have followed these instructions- deactivated all plugins, updated all plugins, updated Enfold (WordPress was already up to date). With all of the plugins inactive, and the theme update in place, the sliders were still broken in the same way described above. I’ve reactivated the plugins now and the result is the same. Please advise on next steps. Thank you!
Hi,
Thanks for that, I couldn’t see much on the backend though. Could you upgrade the account to admin rights please?
Best regards,
RikardHi,
Thank you for the update. Please make sure that each image is added once, duplicate entries will break the slider. We edited the sliders in the page.
// http://budurl.co/company/clients/
// http://budurl.co/Best regards,
Ismael
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