Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 15, 2020 at 5:29 pm #1193246
    asunray

    Can’t activate the Enfold theme.
    Uploaded the theme using FTP.

    Enfold Theme is showing in the WordPress Theme.
    Themes

    When I tried to activate the theme, it shows
    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Turning on WP debug
    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Parse error: syntax error, unexpected ”<a href=”https://layerslider.&#8217; (T_ENCAPSED_AND_WHITESPACE) in /home/handswit/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/wp/notices.php on line 234

    This is a new installation of wordpress. Nothing had been done on it yet except to setup this theme.
    Already deleted and reinstall the theme, same issues.

    Wordpress Version 5.3.2
    PHP Version 7.2. Try reverting it to 5.6 but same issues.

    Tried a couple of other themes the installation comes with without issues.

    • This topic was modified 4 years, 8 months ago by asunray.
    March 15, 2020 at 9:13 pm #1193292
    Mike

    Hey asunray,
    Please try updating your PHP to 7.3, otherwise please include an admin login.

    Best regards,
    Mike

    March 17, 2020 at 4:53 pm #1193850
    asunray

    Hi,

    Tried changing the PHP version to 7.3, same error.

    March 18, 2020 at 6:00 am #1194013
    Rikard

    Hi,

    Thanks for that. I see the same thing on my end when I do a live preview of the theme. What happens if you delete the whole theme folder, then upload it again?

    There are also some suggestions on the page in private which you can try out.

    Best regards,
    Rikard

    March 20, 2020 at 4:57 pm #1194817
    asunray

    Hi,

    Already tried the following prior to you checking.
    1. Deleting the whole theme, add again.
    2. Delete and reinstall the wordpress
    3. Change the PHP version to 5.6, 7.2, 7.3
    All give the same error. That’s why I turned on the WordPress debug mode.

    Adding the theme vie wordpress admin will give the following message
    “The link you followed has expired”

    Hence am uploading the theme vie FTP. Is it related ?

    March 21, 2020 at 5:15 am #1195004
    Rikard

    Hi,

    Thanks for the update. I think this is related to the server you are hosting on. The site health page I linked to is listing that server modules are missing and the that the REST API is not working on your site. Could you reach out to your hosting providers to see if they can tell you what is going wrong maybe?

    Best regards,
    Rikard

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