Viewing 18 posts - 1 through 18 (of 18 total)
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    Posts
  • July 27, 2015 at 6:28 pm #479222
    daveteu

    I’ve created a one page parallax site using enfold, however the site crashes on iOs Chrome with no obvious reasons.

    website http://www.thepeak-cambodia.com

    I’ve tried removing countdown timer and the google map but it still crashes.

    July 28, 2015 at 9:19 am #479517
    Rikard

    Hey daveteu!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Cheers!
    Rikard

    July 28, 2015 at 9:34 am #479531
    daveteu

    Another problem with parallax is if I add a 2 column content at the bottom, it will break in mobile too.

    July 28, 2015 at 10:15 am #479567
    daveteu

    i have cre

    July 29, 2015 at 5:22 am #480009
    Rikard

    Hey!

    Is there any chance you could create a temporary admin account for us to login with? We want to have a look at the backend. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 29, 2015 at 6:26 am #480034
    daveteu

    Hmmm I thought I replied.

    July 29, 2015 at 10:07 am #480102
    daveteu

    If this can’t be solved.. then i have to choose the inevitable of breaking up the one page design over several pages..

    because even safari also have frequent reload problem.

    • This reply was modified 9 years, 3 months ago by daveteu.
    July 30, 2015 at 9:01 am #480557
    Rikard

    Hi,

    What’s the URL for the login page? I tried both /wp-admin and /home-2/wp-admin but none of them worked.

    Best regards,
    Rikard

    July 30, 2015 at 9:25 am #480566
    daveteu

    Hi

    July 30, 2015 at 2:37 pm #480707
    Yigit

    Hi!

    Your website should be publicly accessible if you would like us to check it. We are located around the world – http://kriesi.at/about

    Regards,
    Yigit

    July 30, 2015 at 3:04 pm #480719
    daveteu

    Hello

    July 31, 2015 at 8:16 am #481129
    Rikard

    Hi,

    Could you change the account to admin please? I couldn’t really do anything but I saw that you had a caching plugin active, please try to disable all plugins while testing.

    Thanks,
    Rikard

    July 31, 2015 at 9:31 am #481177
    daveteu

    Admin account set

    August 3, 2015 at 6:39 am #481891
    Rikard

    Hi,

    Sorry for the late reply and thanks for the admin access, do we have permission to disable plugins temporarily for testing purposes?

    Best regards,
    Rikard

    August 3, 2015 at 8:17 am #481931
    daveteu

    Hi you may just activate seed prod maintenance mode and proceed or proceed with deactivating plugins for testing purpose without the above step.

    Do whatever you need…and help me troubleshoot pls, else the message ding dong is going to make us delay this troubleshooting for another week due to our time differences

    August 4, 2015 at 5:47 am #482495
    Rikard

    Hi,

    I tried disabling all plugins but with the same result unfortunately. I’m not sure what could be the issue here, could you try updating to the latest version, 3.2.3, in case some files have become corrupt? You might have to create a mobile version though, you could hide show elements with CSS, we can help you out with that if necessary.

    Thanks,
    Rikard

    August 4, 2015 at 8:21 am #482559
    daveteu

    I’m thinking it may be a memory crash….

    If on mobile, I can use CSS to display a smaller version of the images for the parallax that would be great.

    August 6, 2015 at 4:28 am #483653
    Rikard

    Hi,

    I think so too, I think only newer phones can cope with a page like that unfortunately. What I would do in your situation is to create new sections for mobile and hide them/show the appropriate ones with CSS, let us know if you should need any help in your process.

    Thanks,
    Rikard

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