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  • #698964

    Hi, I have been putting together the wedding theme for Enfold. I chose it after considerable research because of the nice parallax and other effects as in the Kriesi demo, despite it being much more expensive (~$90AUD) than other themes. I have been working on the site for a couple of months now for my daughter. Of course I noticed that the parallax was not working on mobile devices (neither my iphone or iPad) but put that down to needing to adjust special settings and just kept working away at the site. Its now ready to go public, as it were, so yesterday started looking to find out how to set it up to work on the mobile devices. As you can appreciate, most of the people accessing the site will do so from their mobiles.

    Worryingly, after several hours of searching, it looks like the theme does NOT work (as promised – that’s what a demo does!!) on mobile devices? I would not have purchased the theme had I understood that. I cannot see anywhere where it says “hey these features don’t work on the majority of devices (ie on any mobiles or tablets) that will access the site!!” Why would I pay $90 for a theme that does not work??

    Please tell me I am wrong and just have not found the information I need!!
    In which case please also direct me to the information that shows me how to set up the theme to work on mobile devices
    Thanks

    #699533

    Hi amarie,

    Could you post a link to the site in question so that we can take a closer look please?

    Thanks,
    Rikard

    #700972

    Hi Rikard,

    My apologies for the delay

    Its http://www.flanagan-wedding.com

    Also, you will notice the message: “would you like to share your location with this site” I think this is generated by the google map plugin. Do you know how I can turn it off?

    Cheers

    #701725

    Hey!

    The site is displaying properly on mobile view. What specific issues are you getting on your end? Could you please provide a screenshot? The geolocation error is not created by the theme so it’s probably added by a plugin. Please deactivate the plugins and activate it one at a time to see which one is causing the issue.

    Best regards,
    Ismael

    #707963

    Hi Ismael,
    I am not sure how a screen shot will show its not working?

    The image shows OK but the parallax is not happening. What happens is that the image is fixed and scrolling is just like a normal site scroll – the page scrolls up but there is no parallax effect. All the content scrolls up together. On a laptop the content scrolls over the images set to parallax – a nice effect. On my Apple mobile devices, the images are fixed in place and all scroll up together – ie no parallax effect

    A screen shot will not show that, I think

    #709021

    Hi,

    I am not sure how a screen shot will show its not working?

    I’m sorry for the confusion. I should have said “screencast”. Are you referring to the color section’s background attachment settings? The settings are not enabled when I checked the color sections in the page so I don’t have any idea where to look for the issue. Sadly, this effect is disabled on mobile devices because it is not supported.

    Best regards,
    Ismael

Viewing 6 posts - 1 through 6 (of 6 total)
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