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  • January 12, 2015 at 4:09 pm #378318
    Scott Beyer

    I am building a page that uses several color sections with background images and the parallax effect. I am seeing a bug where the background image for one of these sections toward the bottom of the page does not load or display completely at first. When I scroll down the page to that section, I initially see an empty white bar where the top of that photo should be. If I scroll up and down or resize the window a bit, then the entire photo will display. This does not happen 100% of the time, but about 2/3.

    I have swapped out the photo and it made no difference. If I remove some of the sections above it so that it moves closer to the middle or top of the page, the problem goes away. If I add more similar sections below it, the problem is visible in the new lower sections as well.

    I am using WP 4.1 and Enfold 3.0.4, which I believe is the latest version. I only see this in Safari. Are you aware of this issue or any workarounds? The client is specifically requesting the parallax effect, but if there was a way to revert to plain scrolling on Safari only, that might be an acceptable solution. I have lot invested already in using Enfold for this site, I’d hate to have to change to a different theme. Thanks for your help! I will post a screenshot, and a sample page in a private reply.

    • This topic was modified 9 years, 11 months ago by Scott Beyer.
    January 12, 2015 at 4:10 pm #378320
    Scott Beyer
    This reply has been marked as private.
    January 13, 2015 at 6:46 pm #379002
    Andy

    Hey!

    it’s not happening for me, so I can’t reproduce the issue. Which Safari version are you using?
    Try to go to Safari settings->Advanced->Internet-Plug-Ins (switch off)
    And clear your browser cache.

    Best regards,
    Andy

    January 15, 2015 at 1:32 am #379830
    Scott Beyer

    Thanks Andy. I am using Safari 8.0.2 in Mac OS 10.10.

    I have turned off internet plugins and all browser extensions, and cleared the browser cache. The issue still happens, About half of the time I load the page, when I scroll down to that third photo it is only partially displayed. What I;m not sure is whether it;s still loading, or just partially displaying. It’s less than 100KB in size, so not large.

    I tested from a new user account on my computer and had the same result.

    January 15, 2015 at 6:10 pm #380226
    Yigit

    Hey!

    I checked your website on Safari 8.0.2 on OS X 10.10 and i could not reproduce the issue on my end. You can see the screencast here – https://www.youtube.com/watch?v=wqwQlc5E9SY&feature=youtu.be

    Best regards,
    Yigit

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