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I have been working on my business site (Guardian Tech Solutions) for quite some time now, and everything has been going well and working well, up until recent. To give you some quick background, 2 or so months ago my hosted account on Bluehost was hacked. This lead to MANY files across multiple websites being infected with something. Of course it was up to me to fix it, and spend hundreds of dollars to do so, not them, but that’s a whole separate rant I wont go into here. As of Easter, I was able to get the account cleaned, and start getting one of the websites online. Shortly after, I found a backup that was created a little bit before the account was hacked, and I ran a recovery and the other sites came back perfectly.
After that, everything was running great and working great. The last couple days though, I have been noticing a few weird behaviors.
1. All of the sudden when I make edits to any of the pages, I can save, hit update, then when I go to view the change on the website, it no longer shows the correction I just made.
2. My Paralax seems to be breaking down too. It works on on at least one of my pages (Home page), but not the others (Business, Residential>Pricing, or Residential>PC Tune Up to name a few). I have not touched that setting, though I have gone in to look and verify that the pages were set to use Paralax, and they all were.
3. On one of the pages that has Paralax, and isn’t working (Business), I also have a few icon lists where the icons gradually appear on the page, those no longer show at all.I’m not sure where to go or what to do to correct this. I have tried in all 3 browsers (Chrome, Firefox, and IE) all of them show the same issues. Going to the mobile site, that also is showing issues. On the mobile site from my phone, my business name doesn’t show (on the home page), which is a color section text field in WP, and the menu icon to go to other pages, also doesn’t show so I cant go to other pages. I’m not sure if there’s still something on the server causing these issues or what. The software I had to buy, Sitelock, is sending me emails saying everything is clean. I know there is a lot here, but any help in trying to fix this would be very much appreciated. I’m completely out of ideas, and I cannot start this site over. The amount of work and research put into this is too overwhelming.
Thank you.
Enfold: v.4.0.5
Word Press: v.4.7.4Hey therealcrazy8,
Did you try to disable all the plugins to check if it works?
Best regards,
John TorvikWell, I did disable a few of the add-ins that were currently not being used, nor need to be, and mostly everything appears to be working. Issue number 1, in the original post, still seems to persist but I also did get another email from my Sitelock, saying that the site is infected with something again, so I am trying to run a scan now to see whats up.
Just to give you an idea, here’s my list of infected files…it took me a while to figure this out because those are not actual folders that I can just FTP to and delete or replace files in. I ended up going into the various WP settings and such to delete or disable certain things. So I am curious to see if the scan will come back with the same results in my current list below. I havent been able to figure out all of this though, like trying to find the shortcodes and figure out what or where the /2009, /2010, and /2012 things are. I think I took care of the blog, category, and product things.
http://guardiantechsolutions.com/2009/03/
http://guardiantechsolutions.com/2010/05/
http://guardiantechsolutions.com/2010/05/07/advanced-jquery-functions/
http://guardiantechsolutions.com/2010/12/
http://guardiantechsolutions.com/2012/
http://guardiantechsolutions.com/2012/01/
http://guardiantechsolutions.com/blog/
http://guardiantechsolutions.com/category/frontpage-article/
http://guardiantechsolutions.com/category/news/
http://guardiantechsolutions.com/home-v10-magazine/
http://guardiantechsolutions.com/homepage/home-v5/
http://guardiantechsolutions.com/portfolio_entries/css/
http://guardiantechsolutions.com/portfolio_entries/video/
http://guardiantechsolutions.com/product/tech-guardian/
http://guardiantechsolutions.com/shop/
http://guardiantechsolutions.com/shortcodes/
http://guardiantechsolutions.com/shortcodes/buttons/
http://guardiantechsolutions.com/shortcodes/columns/
http://guardiantechsolutions.com/shortcodes/easy-slider/
http://guardiantechsolutions.com/shortcodes/hr/
http://guardiantechsolutions.com/shortcodes/iconbox/
http://guardiantechsolutions.com/shortcodes/post-slider/
http://guardiantechsolutions.com/shortcodes/pricing-and-data-tables/
http://guardiantechsolutions.com/shortcodes/promo-box/
http://guardiantechsolutions.com/shortcodes/tabs/
http://guardiantechsolutions.com/shortcodes/team/
http://guardiantechsolutions.com/shortcodes/testimonials/
http://guardiantechsolutions.com/shortcodes/toggles-accordions/
http://guardiantechsolutions.com/tag/are/
http://guardiantechsolutions.com/tag/nice/
http://guardiantechsolutions.com/transparent-header/Sorry, I tried to see if I could keep the above list as all text rather than links, but I cant seem to find a way to have them be normal text. If a moderator could, or would want to turn that list to just normal text, that would be awesome. :)
Hi,
Those pages does not exist and the scan is probably returning a false positive report which is not uncommon. The background parallax effect is working properly on the “Business” and “Residential > Pricing” pages. The effect is quite subtle but it’s there.
<div class="av-parallax-inner alternate_color avia-full-stretch" style="background-color: #ffffff; background-repeat: no-repeat; background-image: url(https://guardiantechsolutions.com/wp-content/uploads/2013/04/home-office-2.jpg); background-attachment: scroll; background-position: top center; "></div>Best regards,
IsmaelThank you for getting back to me Ismael,
It has been a bit hit and miss. I’ll do a scan and when I get a clean report, the page swill work correctly, but then eventually the auto scans will happen and send a report that malware was detected and then again, the parallax will stop working. Its been a constant back and forth battle. Those directories I mentioned don’t exist on the server either. I do seem to recall that those pages did exist when I first purchased the theme, but since have removed them since they are no longer needed. Could it be that some residual evidence of those pages might still exist somewhere? Maybe there’s still some pointers/links to those pages somewhere? Any ideas on how to verify that other than just going to the “pages” in the WordPress dashboard? I did check my menus to make sure there wasn’t any reference tot hose pages in there.
Thank you
Hey!
Thank you for the info. Please try to clean and optimize the database.
// http://www.wpbeginner.com/plugins/how-to-clean-up-your-wordpress-database-for-improved-performance/
Regards,
Ismael
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