Viewing 10 posts - 1 through 10 (of 10 total)
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  • September 11, 2016 at 10:26 am #684724
    creativeopole

    Hello,

    After updating WordPress does not work panel enfold. Also, changes to the side are not visible in the browser.

    • This topic was modified 9 years, 2 months ago by creativeopole.
    September 12, 2016 at 6:31 am #684891
    Rikard

    Hi creativeopole,

    WordPress login details are not working, could you check/verify please?

    Regards,
    Rikard

    September 12, 2016 at 8:56 am #684941
    creativeopole

    I fixed your password please check.

    Regards,
    Tymoteusz

    September 13, 2016 at 8:04 am #685560
    Rikard

    Hi Tymoteusz,

    Thanks for the details. That’s strange could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    October 8, 2018 at 2:11 pm #1018986
    creativeopole

    After updating WordPress does not work panel enfold. Also, changes to the side are not visible in the browser.

    October 9, 2018 at 5:28 am #1019324
    Rikard

    Hi,

    Thanks for the login details, I get the same problem on my end. It seems like a lot of resources are not being loaded, maybe because of a server error. I see that you still have the old versions of Enfold installed, could you try deleting them first to see if that helps please?

    Best regards,
    Rikard

    October 9, 2018 at 7:56 am #1019381
    creativeopole

    Old templates have been removed, but the problem has not been resolved.

    October 9, 2018 at 7:08 pm #1019615
    Victoria

    Hi creativeopole,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Best regards,
    Victoria

    October 11, 2018 at 1:30 pm #1020313
    creativeopole

    I turned off all plugs one by one. Unfortunately, the enfold panel is still down. additionally, I turned off all installed plugins and it also did not help.

    October 12, 2018 at 10:34 pm #1020879
    Victoria

    Hi creativeopole,

    I was about to check again but google captcha was updating all the time and would not let me login.

    Can you show us what you have in your .htaccess?

    Best regards,
    Victoria

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