Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 12, 2022 at 1:13 pm #1335240
    kihlbaum

    Trying to access certain pages on the website shows the posts in the blog instead of the actual content of the pages.
    This affects only certain areas of the website and pages in one part of the pull down menu. The URL:s are correctly displayed.

    Editing the affected pages in admin mode shows the correct content seemingly uncorrupted.

    Tried updating the theme to latest version as well as clearing the cache and de-activating all plugins. Triend several browsers on both Windows 10 and IOS.
    WP: 5.8.3
    Enfold: 4.8.8.1

    January 13, 2022 at 2:52 am #1335331
    Ismael

    Hey kihlbaum,

    Thank you for the inquiry.

    Is there a post that has the same title as the page? It is possible that the page and post have the same URL because they have the same title. Are you using any redirection plugin?

    Best regards,
    Ismael

    January 13, 2022 at 9:44 am #1335373
    kihlbaum

    Hi Ismael,

    Thank you for your reply.

    I have checked all of the posts now and I cannot find any posts with the same name as any of the pages.
    Yes, I am using a redirection plugin, however, during the last few days I have had it disabled just in case.

    All the best,

    January 14, 2022 at 8:25 am #1335526
    Ismael

    Hi,

    Thank you for the update.

    We saved the content of the Butiken page as template, deleted it completely and tried to recreate it from scratch but the issue persists. The posts are still displayed in the page as if it is the blog overview page.

    Have you tried deactivating the plugins temporarily? Did you modify the .htaccess file?

    Best regards,
    Ismael

    January 14, 2022 at 8:32 am #1335527
    kihlbaum

    Hi,
    I have tried de-activating all plugins.
    I have not modified the .htaccess file myself. Checking the file date on it it says January 12, 2022.My guess is that is from re-activating the plugins again.

    January 14, 2022 at 12:16 pm #1335562
    Ismael

    Hi,

    Thank you for the info.

    Can we deactivate the plugins while testing the site? If not, please clone the site to a different domain so that we can test it properly.

    What is the content of the .htaccess file? Please post the content of the file on pastebin.com or provide the FTP details in the private field so that we can check it and edit the template files when necessary.

    Best regards,
    Ismael

    January 14, 2022 at 2:44 pm #1335602
    kihlbaum

    Thanks Ismael,
    Feel free to disable any and all plugins.
    I noticed that Butiken is no longer available in the menue.

    January 17, 2022 at 2:28 am #1335810
    Ismael

    Hi,

    Sorry for the delay. The pages display correctly when the plugins are deactivated. Please check the screenshot in the private field.

    Did you set those pages to be only visible for certain members or user roles? We noticed that the Ultimate Member plugin is enabled, so it is possible that the pages are not displaying because they are exclusive to certain members of the site.

    Best regards,
    Ismael

    January 17, 2022 at 8:15 am #1335833
    kihlbaum

    It is working now with all plugins activated. I made no changes whatsoever, so you obviously fixed it. Thanks!
    If you could explain what you did in case it happens again I would greatly appreciate it.

    January 18, 2022 at 5:32 am #1335961
    Ismael

    Hi,

    We just deactivated the plugins and the pages displayed their actual content. Not really sure what happened there, might be the cache. But we are glad that it is working correctly now. Please let us know if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

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