Viewing 24 posts - 1 through 24 (of 24 total)
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  • September 24, 2015 at 12:14 pm #508319
    DStoeckl

    Hi,
    I created the site http://www.dieweinhandlung.at. There I have one strange problem. Three pages have the right width, the other ones a wrong width. Max width is 780px, padding-left 80px, padding-right: 50px

    Three pages width the right width: Width of the content ist 780 px, the overall width 910 px
    The other pages: width of the content is 650px, the overall width 780px.
    All pages have the same structure: color-section with full-width-column inside.

    for days I search for the error, but I can’t find it. It seems I have tomatoes on the eyes.
    Have you some hints for me, where the error can be.

    Thanks,
    Daniela

    • This topic was modified 9 years, 2 months ago by DStoeckl.
    September 24, 2015 at 12:35 pm #508341
    Yigit

    Hi Daniela!

    You have following code in Style.css file 

    .container {
    max-width: 780px;
}

    Please remove it

    Best regards,
    Yigit

    September 25, 2015 at 10:33 am #508883
    DStoeckl

    Hi Yigit,

    thanks. I took this setting because the setting under Enfold -> general layout -> tab dimensions -> max. container width = 780px doesn’t work.
    I purged the whole cache. Because I thought, this is the cause. Now I set 780 px to the max. container width again. In the source code I see the width of 1010 px, not 780 px.

    What am I doing wrong?

    Best regards,
    Daniela

    September 26, 2015 at 6:06 am #509354
    Rikard

    Hi Daniela,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    September 26, 2015 at 11:32 am #509448
    DStoeckl

    Hi Rikard,

    thanks!!!

    Best regards,
    Daniela

    September 28, 2015 at 4:16 am #509777
    Dake

    Hi!

    I’m not seeing the error on my end.

    Please link to the specific pages that have the incorrect container width.

    Regards,
    Dake

    September 29, 2015 at 8:48 am #510591
    DStoeckl

    Hi,

    I deleted the entry width: 780px in style.css and set the max-width in the Enfold-Options. Now all pages have the same width, but the wrong width.
    I see now the width of 880 px. If I set the width in styles.css, the pages Aktuelles, Angebote, Kochen& Weine have the correct width, and
    all others are smaller.

    Best regards,

    Daniela

    September 29, 2015 at 7:12 pm #510937
    Andy

    Hi!

    max-with in Enfold options should work, but you are using a caching plugin. Go into plugin’s settings and switch off caching. Afterwards deactivate this and all other plugins, clear browser cache and hard refresh a few times.

    Cheers!
    Andy

    September 29, 2015 at 9:41 pm #511004
    DStoeckl

    Hi Andy!

    I do your hints. But the width remains with 880px in the frontend, altough 780px is set.

    I cleared the cache, swiched off the caching, and deactived all plugins, cleared the browser cache a few times.

    Cheers,
    Andy

    September 30, 2015 at 8:11 am #511167
    Ismael

    Hey!

    We need authentication details in order to access the dashboard. Please provide that as well. You don’t need to modify the max container width via css so please remove any css modifications related to the issue. Make sure that you add the “px” unit in the Maximum Container width field.

    Best regards,
    Ismael

    October 1, 2015 at 1:57 pm #512173
    DStoeckl

    Hi,

    th “px” unit is set and all css for the max-container-width is deleted.

    Best regards,
    Daniela

    October 2, 2015 at 4:53 am #512514
    Ismael

    Hi!

    I’m sorry but we can’t access the site without the authentication or .htaccess details. Please post that as well. http://www.seas.upenn.edu/cets/answers/auth-htpasswd.html

    Regards,
    Ismael

    October 2, 2015 at 9:18 am #512628
    DStoeckl

    Hi Ismael,

    I have posted the content of the .htaccess file in the private content area.

    Thanks,
    Daniela

    October 5, 2015 at 11:17 am #513608
    DStoeckl

    Hi,

    I noticed another problem: The pages “Akutelles”, “Angebote” and “Kochen & Weine” don’t adapt to the browser-window, the other ones well.
    I deactived the caching, but it shows the same effect.

    Best regards,
    Daniela

    October 6, 2015 at 5:11 am #514123
    Rikard

    Hi Daniela,

    What Ismael meant was that there is a password prompt before even getting to the WordPress login page and that is usually set through the .htaccess file or via something like cpanel with your hosting, do you have those details for us as well?

    Thanks,
    Rikard

    October 6, 2015 at 6:42 pm #514677
    DStoeckl

    Hi, Rikard
    this is strange. I don’t get any prompt This is this reason, why I put only the .htaccess-file to my thread. But I see, there is a .htaccesspwd-file inside the root-directory, which was created by the hoster.
    I put the data into the private section.

    Thanks,
    Daniela

    October 7, 2015 at 9:17 am #515031
    Rikard

    Hi,

    What you posted is encrypted, could you ask the host for the user/password please?

    Regards,
    Rikard

    October 7, 2015 at 9:41 am #515049
    DStoeckl

    Hi Rikard,

    see privat content.

    Regards,
    Daniela

    October 8, 2015 at 5:14 am #515551
    Rikard

    Hi Daniela,

    I tried that in both field without any luck, we need a user name as well.

    Best regards,
    Rikard

    October 8, 2015 at 10:16 am #515674
    DStoeckl

    Hi Rikard,

    I don’t understand, what I have to do. I deactivated the authentication, so you can load the login-page directly. Neither I nor my customer got/get a htaccess-authentication. I tested this with several browsers – firefox, chrome, IE, opera, safari. I tested the login-data I sent to you again. I can login into the dashboard.

    Best regards,
    Daniela

    October 9, 2015 at 6:39 am #516176
    Rikard

    Hi Daniela,

    I’m sorry but I’m still getting the password prompt when going to the WordPress login page: http://imgur.com/CXLAl2W

    Regards,
    Rikard

    October 9, 2015 at 10:55 am #516297
    DStoeckl

    Hi Rikard,

    now I called the helpdesked of the hoster. There is another place where the authentication has to be deleted. :-)
    Thanks for you patience!!!

    Now you have access to the login-page.

    Best regards,
    Daniela

    October 12, 2015 at 5:09 am #517096
    Rikard

    Hi Daniela,

    Thanks for that, it’s working now. I see the problem but I can’t figure out why it’s happening. Could you try overriding it in Quick CSS instead?

    .container {
    max-width: 780px !important;
}

    Thanks,
    Rikard

    December 18, 2015 at 12:07 pm #554902
    DStoeckl

    HI Rikard,

    the topic can be closed: I solved this in an other way. But I don’t know anymore, how. I think, I deleted the code which you wrote above and changed the paddings.

    Thanks,
    Daniela

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