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  • #694382

    When updating a page the save is loosing much of what is on the page. I’ve restored an earlier version of the page and tried deleting aspects and redoing these, but keep coming back to the same problem. I’m currently developing the site and the problem is reoccurring on the HOME page

    #694408

    Hey RogerQ,

    Thanks for reaching out to us!

    Please try to increase the allocated memory to 256M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    You can contact your service provider and they can do it for you.

    Best regards,
    Jordan

    #694464

    Hello Jordan … My service provider increased the memory to 256M which did not fix the saving problem, so they increased it to 512M and advised me this would take immediate effect. However still not resolved. Is there something else that needs to be done or another solution?
    Thank you

    #694718

    Hi,

    Thanks for getting back to us.

    Please do the following:

    1.) Ask your hosting provider if php’s fopen is enabled in the server. Make sure that it is not blocked.

    2.) Make sure that mod-rewrite is enabled in your server. Please ask your hosting provider again.

    3.) Check the file permission of the wp root directory. It has to be readable and writable by the web server.

    4.) Check the .htaccess file then look for this code:

    
    # BEGIN WordPress
    <IfModule mod_rewrite.c>
      RewriteEngine On
      RewriteBase /
      RewriteCond %{REQUEST_FILENAME} !-f
      RewriteCond %{REQUEST_FILENAME} !-d
      RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress
    If it’s not there, copy it then save.

    Best regards,
    Jordan

    #694967

    Hi Jordan, Our hosting provider was not sure about accessing suggestion 4 the ‘.htaccess file’ … However the other steps appeared to have fixed the problem. Thank you

    #695302

    Hi,

    Great, glad you got it working :-)

    Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
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