Page text blank when trying to edit? - Support | Kriesi.at

Viewing 6 posts - 1 through 6 (of 6 total)

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March 20, 2015 at 9:16 am #415127

andrewdoherty
Participant

When I try to edit some of my content, the text seems to be blank (WordPress). Not sure if its because of a recent update or plugin or a version specific issue with the theme? All content is visible on the site though just on the back end.

March 20, 2015 at 5:01 pm #415395

Yigit
Keymaster

Hi andrewdoherty!

Can you please post the link to your website? Please make sure that you are using the latest version of Enfold 3.1.1 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and WordPress 4.1.1

Cheers!
Yigit

March 25, 2015 at 1:21 pm #417720

andrewdoherty
Participant

Hi Yigit

Thank you for replying, we are using the latest version for both WordPress and the Theme. Here is the site http://www.revelationdata.co.za. We cant update because of this issue.

March 25, 2015 at 3:24 pm #417783

Yigit
Keymaster

Hi!

You are currently using Enfold 3.1, can you please update the theme to the latest version 3.1.2 firstly – kriesi.at/documentation/enfold/updating-your-theme-files/
If that does not help, please post a temporary admin login here privately so we can look into it

Regards,
Yigit

March 26, 2015 at 11:31 am #418436

andrewdoherty
Participant

This reply has been marked as private.

March 26, 2015 at 4:45 pm #418588

Yigit
Keymaster

Hi!

Have you updated the theme via FTP? If not, please do so and overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Also, please try re-installing WordPress in Dashboard > Updates

Regards,
Yigit
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