Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • December 13, 2016 at 2:34 am #723494
    Byrne

    Hi there,

    I have been trying to add a page template using the Avia layout builder, onto a new page but receive the following error message:

    An error occurred
    Your session timed out. Simply reload the page and try again

    I have clear the cache and deactivated the plugins with no luck.
    The error occurs on all pages.
    I have just updated to the latest version of Enfold v3.8.2 before that they were loading fine.

    Could someone please take a look at it for me. Login details below.

    Thanks

    December 13, 2016 at 12:22 pm #723676
    fredengl

    same problem since update!

    December 13, 2016 at 2:57 pm #723731
    Yigit

    Hi Byrne

    Can you please post FTP logins here privately as well?

    Cheers!
    Yigit

    December 13, 2016 at 8:30 pm #723951
    yifatcohen

    Same problem since the update here too.

    December 13, 2016 at 8:42 pm #723956
    Yigit

    Hi!

    We have released an update which fixes this issue. Please update the theme to 3.8.3 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ :)

    Regards,
    Yigit

    December 13, 2016 at 8:57 pm #723960
    yifatcohen

    Sweet. It works now :)

    December 13, 2016 at 9:26 pm #723974
    Yigit

    Hi,

    Glad it worked for you! :)

    We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.

    Best regards,
    Yigit

    December 14, 2016 at 8:56 am #724169
    Byrne

    That’s fixed it. Thanks for the quick fix, much appreciated.

    December 14, 2016 at 2:55 pm #724286
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Page template error message’ is closed to new replies.