Viewing 8 posts - 1 through 8 (of 8 total)
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  • August 6, 2018 at 8:37 am #993837
    myproduct

    Hi,

    My site was down due to crashed page template as per http://li-ter.net/. Can I know what’s the problem caused? I’ve tried to use the cache plugin & increased memory limit.

    August 6, 2018 at 11:17 am #993882
    Ismael

    Hey myproduct,

    Thank you for using Enfold.

    Did you add any custom scripts to the page? Please enable the debug mode.

    // https://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG_DISPLAY

    Just add the following code in the wp-config.php file.

     // Enable WP_DEBUG mode
define( 'WP_DEBUG', true );

// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );

// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', true);
@ini_set( 'display_errors', 0 );

// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( 'SCRIPT_DEBUG', true );

    Best regards,
    Ismael

    August 6, 2018 at 11:48 am #993891
    myproduct

    Hi,

    I’ve added the code into wp-config.php. The problem still exist. I didn’t add any custom script to the page.

    August 7, 2018 at 2:18 am #994170
    Ismael

    Hi,

    Can you still access the dashboard? Please leave the debug mode enabled and then post the login details in the private field.

    Best regards,
    Ismael

    August 7, 2018 at 5:34 am #994211
    myproduct

    Yes. Still able to login to dashboard.

    August 7, 2018 at 1:57 pm #994435
    Victoria

    Hi myproduct,

    Can you please disable all the plugins and comment out all the code from functions.php and see if the issue remains.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    August 8, 2018 at 4:04 am #994675
    myproduct

    Hi,

    I’ve solved the problem. Caused by a plugin. Thank for your help!

    August 8, 2018 at 10:49 am #994826
    Rikard

    Hi,

    Great, glad you found the problem and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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