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I’m having a few problems with using heroic knowledge base with enfold. I have included links showing the knowledge base listings page and an article.
The issues are:- Neither the listings page nor the article pages are displaying a title
- The sidebar is showing my blog listings rather than the widgets associated with the articles – where do I change this?
- How can I change the styling of the search bar and button to use something consistent with Enfold styling?
In general it would be good to have a page set up where I can control how the knowledge base articles display – is there a way of doing that?
Thanks for your help
Hey amangrewal,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Regards,
RikardHi,
Sorry but I’m not familiar with that plugin, our support for third party plugins is limited unfortunately. It seems to be using the archive template though, don’t you have an option to select another template?
Best regards,
RikardHi Rikard
No sorry i don’t have a way of selecting another template unless I copy their whole folder and css over. Which I have now tried but that causes a bunch load of other issues.If you click on the links I gave on the first message you’ll see what I mean.
Is there anything obvious I can do now?
If not, my primary concern is to get the title showing on the page. Is there anything I can do about that?
I appreciate its a third party plugin, but they aren’t being hugely helpful on this so I’m a bit stuck. Any help would be greatly appreciated
Aman
Hey!
we can’t do much about this plugin, we simply have no knowledge about it at all. You need to ask plugin’s author or search a different plugin to achieve something similar. Why is your title not showing? does it show when you activate this (or all) plugin? Can you provide us admin access, so we can take a deeper look into it please?
Regards,
Andy
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