Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1479064

    Hey,

    we are also having problems with the color section. The following section <div class=”av-section-color-overlay”> is used on all of our pages and takes a long time to load. I’m concerned about the page speed, as this is considered as the “largest contentful element”. Do you have any tips to minimize the loading time of av-section-color-overlay?

    Thanks and regards!

    #1479069

    Hey dradoering,

    Thank you for the inquiry.

    Have you done any page speed optimization to the site? If you haven’t, please review the following articles:

    https://kriesi.at/support/topic/pagespeed-100100/
    https://gtmetrix.com/wordpress-optimization-guide.html

    You can start by installing a cache plugin such as WP Super Cache or WP Rocket and compressing the images. The LCP should improve once you’ve completed the steps above.

    Best regards,
    Ismael

    #1488825
    This reply has been marked as private.
    #1488841

    Hi,

    We may need to login to the site to properly check the issue. Please open a new thread, create a test page, then provide the login details in the private field.

    Best regards,
    Ismael

    #1488861
    This reply has been marked as private.
    #1488880

    Hi,

    Thank you for the info.

    Did you add this css code? It sets the opacity of the builder modal to 0.9, which makes it appear it’s not editable, even though it actually is editable.

    .js {
        opacity: .09;
    }

    If you didn’t add this yourself, we recommend disabling the plugins or temporarily removing the modifications. Let us know the result.

    Best regards,
    Ismael

    #1488922
    This reply has been marked as private.
    #1488968

    Hi,

    We are not entirely sure which plugin is adding the css code because it’s being added internally. Try to disable all plugins temporarily, then activate them one at a time to figure out which one is generating the css.

    Best regards,
    Ismael

    #1488976
    This reply has been marked as private.
    #1489043

    Hi,

    Looks like the .js css rule is being added by an SVG image named “Plattform_Service” or “Plattform_Microservice”. Try removing the image, then reload the page and let us know the result.

    Screenshot-2025-09-08-at-12-19-48-PM

    Screenshot-2025-09-08-at-12-20-29-PM

    Best regards,
    Ismael

    #1489055

    Hi,

    thanks for pointing out the two images. I re-outputted both images as SVG files and updated them in WordPress. The error seems to be fixed now. Thanks!

    Best regards,
    Caroline

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