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AuthorPosts
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February 28, 2018 at 1:47 am #918761
I created two gallereis “palemale” and “lola” and mapped each to one page “Pale Male” and “Lola”. These are two pages under the menu “Hawks”.
Both pages are showing the pictures from both galleries. Isn’t the page supposed to show pictures only from the gallery I mapped to it?
What did I do wrong?
February 28, 2018 at 7:56 am #918840Hey ne6472,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoFebruary 28, 2018 at 3:37 pm #919103I have provided the login in the private area
March 2, 2018 at 10:04 am #920183Hi,
Thanks for giving us admin access, the issue you are having isn’t related with the theme but with the Nextgen Gallery plugin and outside the scope of our support, but since we’d like to help you and try to extend our help a bit, I checked both pages and noticed that you haven’t chosen a gallery that’s why it’s showing both pale male and lola gallery, I have selected pale male gallery for pale male and lola gallery for lola, that should be good now. Let us know if you need further assistance :) if it’s regarding Nextgen Gallery, I would suggest asking their support :)
Best regards,
NikkoMarch 2, 2018 at 4:11 pm #920407Thanks for the extra help in identifying the real problem. The changes you made did solve the problem. Thank you very much.
March 2, 2018 at 4:15 pm #920409Hi,
You’re very much welcome, just glad that we could help. Thanks for using Enfold :)
Best regards,
Nikko -
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