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  • #1093985

    Hi.
    When I put a simple table into the page it displays as shown below.
    Any ideas what gone wrong?


    https://yapics.com/a1224NYQw04

    • This topic was modified 5 years, 6 months ago by SteveOh_UK.
    #1094409

    Hey Steve,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Victoria

    #1094765

    Hi Victoria.

    I’ve done that for you now. The details are below, thanks for your help

    #1095590

    Hi,

    Sorry for the late reply and thanks for the login. I couldn’t see this happening on your front page, where can we see the problem on an actual page?

    Best regards,
    Rikard

    #1097648

    Hi Rikard,

    See below in the private area

    #1097935

    Hi,

    Thanks for that, what happens if you select to use the Classic Editor in the main page of the theme options?

    Best regards,
    Rikard

    #1098524

    Hi.
    Nothing. the page looks the same

    #1100189

    Hi,

    Please update the latest version of our Theme and let us know if issues are fixed.

    Best regards,
    Basilis

Viewing 8 posts - 1 through 8 (of 8 total)
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