Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • June 2, 2019 at 6:27 am #1106270
    JoeSurf

    Hi,

    While working on a page I cannot view recent updates using the “Preview” button. Similarly, while editing an element in the builder nothing appears in the “Element Preview” box. This persists whether the page is in Draft or Published.

    Is there a known glitch in the latest release or is there something I can change with my upload to fix this?

    Thank you for the help.

    June 2, 2019 at 11:35 am #1106340
    Victoria

    Hey JoeSurf,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Which pages is it happening on?

    Best regards,
    Victoria

    June 4, 2019 at 12:38 am #1106870
    JoeSurf

    Sure thing Victoria. Thanks for helping!

    It’s currently happening on all pages I draft or publish. At the moment this includes the published homepage and a daft services page. However, I’m less concerned about having the Preview work for published page as I am being able to use it with Drafts.

    Thanks again for the help.

    June 4, 2019 at 12:03 pm #1107032
    Rikard

    Hi,

    Thanks for that, what happens if you select to use the Classic Editor in the main page of the theme options?

    Best regards,
    Rikard

    June 5, 2019 at 12:39 am #1107318
    JoeSurf

    Hi Rikard,

    Thanks I tried switching to WP Classic Editor and it did not make a difference.

    Kind Regards,

    Mark

    June 5, 2019 at 7:38 am #1107388
    Rikard

    Hi Mark,

    I edited and preview the page in private and it’s working as it should on my end, how can we reproduce the error you are getting?

    Best regards,
    Rikard

    June 7, 2019 at 8:36 pm #1108313
    JoeSurf

    Thanks Rikard!

    It looks the preview is working now. I appreciate the help.

    June 8, 2019 at 12:27 am #1108339
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Page Preview and Element Preview Not Working’ is closed to new replies.