Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1047978

    Hi,

    So some really strange stuff has been happening with my site lately that I can’t, for the life of me, figure out. Whenever i make an update to a page or post and save it, it doesn’t show up on my phone with the changes I just made. I have to keep refreshing the page then it shows but then it goes away again! Really strange. Some sort of caching issue?

    I deactivated some of my plugins and reactivated them thinking it would solve my issue but it didn’t. Also, I had started another topic about how my menu on my phone is no longer transparent like it previously was. I have css written in the quick css area to make my menu bar remain transparent on any mobile device but a white bar keeps showing up no matter what I do and I can’t get it to dissapear!

    This is what I have:
    @media only screen and (max-width: 1280px) {
    #top #wrap_all .av_header_transparency {
    background: transparent;
    position: absolute!important;
    }}

    Any help would be GREATLY appreciated! :)

    Thanks so much. LOVE this theme!

    #1048058

    Hey ctpropertiessouthcoast,
    I assume that when you say that you have made changes to your post or page, you are referring to the content and not css?
    I also assusme that if you have a caching plugin, you would have checked it first, but if you have a caching plugin, the CDN setting might be easy to miss. Also you could check what kind of server caching your webhost is using, if any.

    As for your mobile header, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 989px) {
    .html_mobile_menu_tablet #top #wrap_all .av_header_transparency {
        background-color: transparent !important; 
        position: absolute!important;
    }
    }

    Best regards,
    Mike

    #1048253
    This reply has been marked as private.
    #1048344

    Hi ctpropertiessouthcoast,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:
    https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

    Please check if all the html tags are closed.

    Best regards,
    Victoria

    #1048471
    This reply has been marked as private.
    #1048590

    Hi,
    I took a look at your contact page content, as an example, and tested making a change, such as adding a period into your heading and then checking on my mobile. The change only took place after I “flushed” your Godaddy cache and reloaded the page on my phone twice.
    2018-12-22-113312
    I would recommend trying to turn this feature off at Godaddy until you are done creating your site.
    You can add this to your url to see a non-cached version of your page, according to Godaddy:

    ?nocache=1

    If this doesn’t help, please include a link to the specific page you are having trouble with and the change you expect to see.

    Best regards,
    Mike

    #1048599
    This reply has been marked as private.
    #1048617
    This reply has been marked as private.
    #1048682
    This reply has been marked as private.
    #1048734

    Hi,

    @ctpropertiessouthcoast

    Thanks for the feedback, it helps me understand where you are in development.
    Did you find that “flush cache” from the admin bar and clearing your browser cache solved your content issue?
    If it did, then I would recommend following these steps when you add content.
    If not then please include a link to the specific page you are having trouble with and the change you expect to see.

    I took a look at your mobile header css and didn’t find the code I had posted above for you to try, so I added it to your Quick CSS and flushed your cache, and it is working for my mobile device.
    Please clear your browser cache and check.

    Best regards,
    Mike

    #1048735
    This reply has been marked as private.
    #1048737

    Hi,

    @eswyt
    I took a look at your page, but I’m not sure how it is suppose to look like, or what is reverting back to.
    I recommend starting a new thread because including your private information in another members thread also allows them to also see that information.
    Please also include some more details about your issue, you can add screenshots by uploading your images to a service such as postimages.org and pasting the html code given in your post.

    Best regards,
    Mike

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