Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 26, 2021 at 1:31 pm #1318459
    Peter

    Dar Kriesi team,
    a few days ago I tried to edit on my pages but the content did not come up (refresh screen)…. I checked all pages, same issue – the I deactivated all plugins… same issue.
    switched to the 2021 theme and back to enfold … same issue
    I found this: https://www.wpsolr.com/de/avia-layout-editor-loading-integration-errors/ but I could not solve the issue.

    Would you please help – Thank you in advance
    website credentials see below in the private section

    Kind Regards,
    Peter

    • This topic was modified 3 years, 2 months ago by Peter.
    August 27, 2021 at 12:09 pm #1318636
    Nikko

    Hi Peter,

    Thanks for giving us credentials however, after logging it this shows and I could not proceed, please check:

    The server encountered an internal error or misconfiguration and was unable to complete your request. Your administrator may not have enabled CGI access for this directory.

    Best regards,
    Nikko

    August 27, 2021 at 12:58 pm #1318643
    Peter

    Hi Nikko,
    thank you for taking care about the issue. I have tried to login with the given credentials and it worked perfectly. As I have learned with other support cases, you need to login within our geo region.

    Alternatively, we can have a Teams call and I share my screen with access for you!

    Kind Regards,
    Peter

    August 30, 2021 at 5:14 am #1318895
    Nikko

    Hi Peter,

    Thanks, this is now fixed on your site.
    Please review your site :)

    Best regards,
    Nikko

    August 30, 2021 at 9:13 am #1318931
    Peter

    Hi Nikko,

    thank you for fixing – perfect!

    Can you tell me what the issue was? Can I fix it at myself?

    You can close the topic/ticket!

    Kind Regards,
    Peter

    August 31, 2021 at 2:19 pm #1319143
    Nikko

    Hi Peter,

    In functions.php, I just removed the ^ character which was in the beginning of the file and it was fixed.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Page not loading for editing since 2 weeks and a unknown font ("^") top’ is closed to new replies.