Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 28, 2022 at 4:11 pm #1349840
    dondela

    Dear support,

    one page is not loading correct anymore and i don`t get any errors. I just see a grey page, the menu is loading and then it stops. When i am locked in in the backend the page loads correct. Could you please take a look at the page?

    April 29, 2022 at 8:58 am #1349914
    Rikard

    Hey dondela,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 29, 2022 at 10:07 am #1349929
    dondela

    HI Rikard,

    please see in private content, thanks for your help.

    April 29, 2022 at 12:19 pm #1349953
    Rikard

    Hi,

    Thanks for that. I’m seeing the same thing on my end, it loads fine while logged into WordPress. Different results depending on if you are logged in or not is usually due to caching, do you know if any caching is applied to your site? If so, then please try clearing it. Also please try deactivating all plugins, to see if that changes anything.

    Best regards,
    Rikard

    April 29, 2022 at 12:31 pm #1349957
    dondela

    HI Rikard,
    there is no caching applied to the site. After deactivating the plugin “User Specific Content” the page loads again…strange i don’t get it why only this single page was not loading…

    Thanks for your help

    April 29, 2022 at 7:31 pm #1349983
    Rikard

    Hi,

    Thanks for the update. Maybe you could reach out to the plugin developers for further help, if this problem continues?

    Best regards,
    Rikard

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