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  • #1442869

    I can’t see the modify page when i open it, it geve me a blank page.
    I recently updated the theme and all the plugins are updated

    #1442888

    Hey wedotsrl,

    Where can we see and reproduce the problem you are having?

    Best regards,
    Rikard

    #1443214

    The problem is only visible if you modify the page and it’s possible only if you have the access, i can send you a video or a screenshot if you give me a place were i can send it

    #1443226

    Hi,

    Thank you for the update.

    Please provide the login details in the private field, or use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    #1443241
    This reply has been marked as private.
    #1443353

    Hi,

    Thank you for the screenshots.

    We may need to access the dashboard in order to properly check the issue. Please provide the login details in the private field. Have you tried disabling the plugins temporarily? Also, make sure that the theme is updated to version 5.7.1.

    Best regards,
    Ismael

    #1443388
    This reply has been marked as private.
    #1443444

    Hi,

    You can use one of your own emails, or the one in private. Just remember to post the login details here in private, so that all moderators can access them.

    Best regards,
    Rikard

    #1443448
    This reply has been marked as private.
    #1443551

    Hi,

    Thank you for the info.

    We get this error when we try to edit one the pages.

    guten_blocks_restriction.js?ver=8.6.2:4 Uncaught ReferenceError: lodash is not defined
    

    The error is generated from a script in the “private-content” plugin.

    /plugins/private-content/js/guten_blocks_restriction.js?ver=8.6.2
    

    Please try to deactivate the plugin temporarily, purge the cache, then test the page again.

    Best regards,
    Ismael

    #1443646

    Thank you for the help

    #1443718

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

Viewing 12 posts - 1 through 12 (of 12 total)
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