Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 17, 2020 at 12:44 am #1231061
    B

    Hi, I’m having a really strange issue.
    I recently cloned a page which originally had the URL 1. below. After the page was cloned the original URL 1. started showing up as URL 2 (below).
    When I entered URL 1 in the web address bar, the URL redirected to a photo attachment. This was a major issue because when I did a google search which brought up the the meta information that is all set up for the page ‘Swift’ but clicking on it took me to the photo URL not the actual web page.
    I deleted the photo attachment and then URL 1 started redirecting to URL 2.

    Not sure how to fix this issue, if I edit the URL back to the original (URL 1) the same issue happens with a new image.

    July 17, 2020 at 12:32 pm #1231240
    Victoria

    Hey B,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    July 19, 2020 at 10:14 pm #1231580
    B
    This reply has been marked as private.
    July 20, 2020 at 3:21 pm #1231746
    Victoria

    Hi B,

    Thank you. This looks like a caching or a redirect issue. The theme is not governing any of these.

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    July 21, 2020 at 2:09 am #1231925
    B
    This reply has been marked as private.
    July 22, 2020 at 3:54 pm #1232270
    Victoria

    Hi B,

    Could you please attach some screenshots of the issue?

    I did not make any changes.

    Did you try to deactivate all plugins and test?

    Best regards,
    Victoria

    July 22, 2020 at 10:11 pm #1232428
    B

    Hi Victoria,

    I didn’t think so but just thought I’d check since the error message is new, I haven’t tested by deactivating plugins yet.

    Link to screenshot below

    July 23, 2020 at 3:47 pm #1232625
    Victoria

    Hi B,

    This is not the theme function, it’s coming from the component that you use to display those vehicles.

    Please try to test with all plugins deactivated.

    Best regards,
    Victoria

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