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  • September 2, 2016 at 2:59 pm #681317
    jmuslu

    I recently updated to the latest wordpress 4.6 and also updated my theme but now when I go into edit my pages, page layout doesnt seem to be working properly? It wont let me drag and I have no option to add color sections and boxes?

    September 4, 2016 at 7:27 am #681736
    Rikard

    Hi jmuslu,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. Some of the suggestions listed here might help: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/

    Thanks,
    Rikard

    September 5, 2016 at 10:25 am #682056
    jmuslu

    thank you. I have attached log in details in private content.

    September 6, 2016 at 6:28 am #682457
    Rikard

    Hi,

    Thanks but the details are not working, please check/verify and post new ones.

    Best regards,
    Rikard

    September 8, 2016 at 1:41 am #683442
    jmuslu

    oh ok please try this.

    September 8, 2016 at 1:43 am #683443
    jmuslu

    oh and the login page is this

    September 9, 2016 at 5:33 am #683986
    Rikard

    Hi,

    Thanks for that, login is working now. That’s the first time I’ve seen the error you are getting so I’m not sure what is going on to be honest, please try following the suggestions listed here to see if any of them work out for you: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/

    Thanks,
    Rikard

    September 9, 2016 at 9:33 am #684081
    jmuslu

    I have tried all of them apart from replacing the theme files as I am worried i will lose all the content on my site?

    I need to update my site and cant without the layout builder.

    September 9, 2016 at 12:09 pm #684134
    jmuslu

    Hi Rikard,

    I have worked out what happened. For some reason in the theme options, the “lock advanced layout builder” option was ticked.

    Thanks

    September 11, 2016 at 6:50 am #684660
    Rikard

    Hi,

    Ok great, glad you found the problem :-)

    Please let us know if you should need any further help on the topic.

    Thanks,
    Rikard

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