Page frames lost - Support | Kriesi.at - Premium WordPress Themes

Viewing 17 posts - 1 through 17 (of 17 total)

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October 24, 2017 at 10:36 pm #868424

Dominique
Participant

Hello Kreisi Team and all followers.

I have a problem with many pages :
https://www.lenainbraillard.fr/jeux/
https://www.lenainbraillard.fr/graphisme/
https://www.lenainbraillard.fr/jeux/formula-d/
https://www.lenainbraillard.fr/jeux/memoire-44/

They are lost settings and frames, Article Blog and Magazine do not show pictures, and many contents are not showing.
I checked all these pages by the mainboard and verified their settings and their composition and their contents. Everything is OK.

The worst is for this page :
https://www.lenainbraillard.fr/ecrits/
The page appears as unknown.

For all these pages, in the header, the invite “Modify your page” is changed by “Modify your category”.
I don’t know since when this problem appeared, and if the problem is WordPress or Enfold theme.

Could you help me, please ? Thanks a lot.

October 25, 2017 at 9:11 pm #868952

Dominique
Participant

Here is what I mean :

In the editor :

How that appears :

October 27, 2017 at 7:04 am #869410

Ismael
Moderator

Hi,

Thank you for using Enfold.

Did you modify any of the theme files? Please upgrade to version 4.2 then post the login details in the private field so that we can check the settings.

Best regards,
Ismael

November 1, 2017 at 5:57 pm #871325

Dominique
Participant

No, I didn’t change anything about your theme files.
Where can I find he upgrade to 4.2 Version ?
I didn’t see it on the Enfold page of Envato Market. And since the beginning I use your theme, non way to upgrade your theme from WordPress board.

November 2, 2017 at 1:30 pm #871644

Rikard
Keymaster

Hi,

You can download it from your Themeforest account, that is always the latest version: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

November 2, 2017 at 8:47 pm #871837

Dominique
Participant

I upgraded Enfold to the latest version.
Problems are still here.
Do you wan a access to the website editor ?

November 3, 2017 at 5:43 am #871992

Ismael
Moderator

Hi,

Yes, please post the login details in the private field.

Best regards,
Ismael

November 4, 2017 at 12:04 pm #872458

Dominique
Participant

Here is your access.

November 5, 2017 at 5:06 am #872677

Rikard
Keymaster

Hi,

Thanks for that, though I’m not sure I understand the problem. I checked the post in private and the content on the front end seems to correspond to what you have on the back end. Is the problem that the featured image is not showing on this page maybe? https://www.lenainbraillard.fr/jeux/

Best regards,
Rikard

November 6, 2017 at 7:19 pm #873298
Dominique
Participant
I do not speak about posts but pages. Some pages named in the first post of this topic are not showing as created in Avia tool, as shown with two pictures earlier in this topic.
- This reply was modified 7 years, 1 month ago by Dominique.
November 7, 2017 at 5:26 am #873549

Ismael
Moderator

Hi,

Please get a fresh copy of the theme from your themeforest account then override the current one via FTP. The featured images are not displaying because the “blog-meta” container is empty. The Theme files maybe corrupted or incomplete.

// https://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
// https://kriesi.at/archives/the-complete-guide-to-updating-enfold

Best regards,
Ismael

November 7, 2017 at 11:55 pm #873927

Dominique
Participant

It’s done. Nothing changed…

November 8, 2017 at 6:45 am #874045

Ismael
Moderator

Hi,

Please post the FTP details so that we can check the files and folders.

Best regards,
Ismael

November 8, 2017 at 11:04 pm #874335

Dominique
Participant

I hope you find a solution.
Enfold is great and I want it great again…

November 10, 2017 at 5:57 am #874994

Ismael
Moderator

Hi,

The featured images are displaying again. You have to set the front page in the Theme Options instead of the Settings > Reading panel.

Best regards,
Ismael

November 10, 2017 at 8:47 am #875055

Dominique
Participant

Well done, that works.
Thanks you all very much.

The front page setting is the only reason of the problem ? Have I to be careful of something else ?

November 13, 2017 at 4:27 am #875925

Ismael
Moderator

Hi,

Yes, that’s the only reason. Please feel free to open a new thread if you need anything else. :)

Best regards,
Ismael
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