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My client just notified me of this issue today so I’m not sure when it started but it’s might be around the time of WP 4.5.
The editor is not accessible. There is a spinning loading GIF that never stops spinning. I’m getting the following in the console:
Deprecated TinyMCE API call: <target>.onInit.add(..)
plugin.min.js?ver=4310-20160418:1http://xxxxxxxxxxxx .com/wp-admin/admin-ajax.php
Failed to load resource: the server responded with a status of 403 (Forbidden)I’ve tried the following troubleshooting steps:
1. Update all plugins
2. Clear website cache
3. Clear browser cache
4. Hard refresh browser
5. Update Enfold manually by deleting entire theme folder and uploading new version
6. Updated WordPress from 4.5 to 4.5.1
7. Disabled all plugins (problem still exists with all plugins disabled)Nothing seems to fix the issue.
two thoughts while support takes a look
1. do you have an htaccess file protecting the wp-admin folder?
2. did you set up wordfence? there seems to be an issue with the firewall and enfold.Hey stevestruemph!
Thanks for getting in touch with us!
I visited the page and logged into the dashboard. I was able to access the editor as you can see in my screenshot in the Private Content section. Try ensuring that you have permissions set correctly for all files: https://codex.wordpress.org/Changing_File_Permissions
Best regards,
JordanHi Jordan,
Thank you for the quick response!
I’ve been testing one page and didn’t realize that other pages were working. So that does help narrow down some things (maybe).
I will post the link to the page I am having problems with as private content. I’ll take a look at permissions but I’ve had this theme working for several years on this hosting setup. Do you feel that permissions could be an issue now?
Try adding this to your wp-config.php
define(‘CONCATENATE_SCRIPTS’, false ); //<——— ADD THIS LINE
needs to be above
/** Sets up WordPress vars and included files. */
require_once(ABSPATH . ‘wp-settings.php’);Try adding this to your wp-config.php
define(‘CONCATENATE_SCRIPTS’, false ); //<——— ADD THIS LINE
needs to be above
/** Sets up WordPress vars and included files. */
require_once(ABSPATH . ‘wp-settings.php’);I tried adding this to the wp-config file and that didn’t do anything. I left permissions alone and resolved the issue by disabling the firewall in Wordfence. @beyondbold called it.
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