Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 30, 2020 at 12:05 pm #1217955
    Emmygraph

    Hi,
    For some reason the advanced editor is not disoalying on the oages and enteries so I can not edit the pages and posts. I open the page and the laoding icon just goes aroud and the editor and page content do not display. I have Updated the theme to the latest version and lookied ibto the plugins installed and it still won’t work.
    Please help and advise.
    Looking forward to your prompt reply,
    Many thanks
    Emmy

    May 31, 2020 at 7:05 pm #1218250
    Victoria

    Hey Emmygraph,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    June 4, 2020 at 10:56 am #1219330
    Emmygraph

    Hi Victoria,

    Thank you for your reply. Below are the admin logins to have a look.

    Many thanks
    Emmy

    June 5, 2020 at 8:26 am #1219701
    Rikard

    Hi,

    Thanks for that, I can’t login because of this message:

    LOGIN BLOCKED: 2FA is required to be active on all administrator accounts.

    Could you authorise the account please?

    Best regards,
    Rikard

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