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  • #1260045

    HI!
    So I am having an issue with one of my pages … Actually it has happened on a couple but this particular Page I have changed/updated, 5 times.
    I hit “preview” I see the changes, so I “save draft” – then when I continue to make updates, add content etc., when I go to preview changes – “POOF” EVERYTHING is gone, even the changes I saved in the draft – I have made major changes five (5) different times, hours and hours of updates are gone, even started from scratch however nothing with ‘SAVE” past the content currently on the page. Log-in details AND the page in question is below.

    Sure hope this is an easy fix since I am at a total lose. Everything is up-to-date. Theme, WP etc.

    Thanks in advance.
    ~Cheers

    #1260265

    Hey Blanche,

    Thanks for the login details. You have open html markup in your content, and that is breaking the layout builder. Please close any open html tags in your content:

    <strong><span style="color: #ffffff;">Lynda Stenge<br /> <p> <strong><span style="color: #ffffff;">Covid Compliance Officer<br /> + <br /> Pandemic Compliance Advisor<br /><p> <strong><span style="color: #ffffff;">Keeping your set safe & compliant!</span></strong>

    You might want to split that header into multiple headers, to make things easier.

    Best regards,
    Rikard

    #1260521

    Hi Rikard,
    WHOA! I searched and searched and could NOT find that broken code – YIKES!

    THANK YOU, all is fixed and working perfect – THANKS AGAIN!

    ~Cheers

    #1260528

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 4 posts - 1 through 4 (of 4 total)
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