Viewing 7 posts - 1 through 7 (of 7 total)
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  • June 2, 2018 at 5:48 pm #965915
    Dogmut

    Hello I have updated enfold to the latest version and now seem to have a page builder issue. If I add new page content, grids, content, contact form etc and save all seem to be ok. If I then add more content and save, the content saved before disappears. If I clone an item such as a spacer and drag and drop to a new section and save, nothing is saved.

    So far I have, reinstalled wordpress, uploaded a fresh copy of enfold, disabled plugins, moved the site to another server but the issue remains.

    Any help with this will be great thanks.

    ta

    June 2, 2018 at 6:11 pm #965922
    Mike

    Hey Dogmut,
    Please check your PHP version, it needs to be v5.6 or higher, also if you updated via FTP you need to remove the old enfold folder before adding the new one. Please don’t try to overwrite your enfold folder, as this leaves old files in place.
    If this doesn’t help, Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    June 2, 2018 at 6:24 pm #965926
    Dogmut

    Forget to say I tried a number of php versions and the old theme was deleted before the new one was installed. Caches cleared and different browsers tried. Ill get you a login.

    • This reply was modified 6 years, 5 months ago by Dogmut.
    June 2, 2018 at 6:31 pm #965930
    Dogmut
    This reply has been marked as private.
    June 2, 2018 at 7:51 pm #965955
    Mike

    Hi,
    Thanks, I can see the site, but the WP login is not working, please check.
    Please disable any Geo-IP filters.

    Best regards,
    Mike

    June 2, 2018 at 7:59 pm #965957
    Dogmut
    This reply has been marked as private.
    June 2, 2018 at 9:31 pm #965976
    Mike

    Hi,
    Glad to hear, thanks for using Enfold.
    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

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