Page builder issue

Hey Sorinwd,

Unfortunately, we can’t guarantee 100% compatibility with all third party plugins so we are very limited to the help we can provide in this this case. Are you receiving any console errors?

Best regards,
Jordan Shannon

Hi,

Please provide admin info so we can log in and look into this further, though again I must remind that we are limited to what we can do in this case.

Best regards,
Jordan Shannon

Hi Sorinwd,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Victoria