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Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 10, 2018 at 4:48 pm #954664
    RedRaphDK

    Hello,

    I’m facing a big problem after updating Enfold to it’s latest version. When I open a page, a post etc, in the admin panel, the content of the page builder can no longer be displayed. The loading circle just keeps running round and round, with nothing happening.

    My caches are cleared, and every is displayed correct on the website.

    Can you help me out? Please don’t say the page builder in Enfold is gone?

    Looking forward to recieving your reply.

    Best regards,

    May 12, 2018 at 5:45 am #955535
    Rikard

    Hey RedRaphDK,

    Thanks for the login details. I tried editing your front page and that seems to load the builder just fine, on which page or post are you having this problem?

    Best regards,
    Rikard

    May 14, 2018 at 6:16 pm #956587
    RedRaphDK

    Hi Rikard,

    Thanks for getting back to me.

    I just made a more comprehensive test. The problem above only occurs when using Google Chrome. I have this problem everywhere. On pages, posts, portfolio items. Everything that includes loading the page builder, it seems.

    On Firefox, Edge and Safari, the page builder content is displaying just fine. I would like to be able to use Chrome, still. Any suggestions? Chrome version is: 66.0.3359.139

    Best regards,
    Alex

    May 15, 2018 at 8:29 am #956850
    Rikard

    Hi Alex,

    Thanks for the feedback. Then you are likely getting cached results, could you try to clear the cache from your browser and restart to see if that helps? You could also try an incognito window in Chrome.

    Best regards,
    Rikard

    May 15, 2018 at 10:12 pm #957228
    RedRaphDK

    Hello Rikard,

    That did it. :-) Thought it would’ve been enough to clear the cache inside of WordPress, but no. When I cleared Chrome’s cache, everything was back to normal.

    Thanks for the help.

    How is the GDPR-update coming? Is there a link clarifying the changes that it will mean for Enfold, esspecially in terms of creating forms?

    Best regards,
    Alex

    May 15, 2018 at 11:28 pm #957238
    Yigit

    Hi Alex,

    Glad it worked!
    We are planning to release the update in a week. We will share more details then :)
    I am marking the thread as resolved. If you have any other questions or issues, please feel free to start a new thread!

    Regards,
    Yigit

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