Viewing 18 posts - 1 through 18 (of 18 total)
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  • November 29, 2017 at 11:44 pm #883222
    Mike61

    Hi Team,

    I have an verry difficult problem with one page (see link at private content):
    There are two links in an textelement “LG” after the headline “Unsere Partzmner für Solarmodule”.
    When I copy this two links in the next textelement “Kioto Solar” and save the page, the turning cursor
    never ends and the page is broken. Only an restore with revision helps. I can’t find an error and I hope
    you can help!

    Thank you and Regards
    Mike

    November 30, 2017 at 12:53 am #883257
    Jordan Shannon

    Hey Mike61,

    Have you tried disabling all active plugins to see if the issue persists?

    Best regards,
    Jordan Shannon

    November 30, 2017 at 8:57 am #883294
    Mike61

    Hey Jordan,
    yes and a long time all was nice with the some plugin and there are not a new one.
    I work week on this website and the problem is there since yesterday. No new
    plugin, no updates, nothing.

    Best regards
    Mike

    November 30, 2017 at 11:37 am #883331
    Mike61

    Hi Team,

    I try to build this page from scratch (see private content) but when I made a copy from
    the textelement with the LG logo inside and save the page the error is there :(
    What is wrong?

    Thank you and best regards
    Mike

    • This reply was modified 6 years, 11 months ago by Mike61.
    November 30, 2017 at 11:20 pm #883602
    Jordan Shannon

    Hi,

    Can you revert the page to one of the working saved versions. You can then build the page to where it is now, however keep track if is an exact combination or element that causes the break.

    Best regards,
    Jordan Shannon

    November 30, 2017 at 11:26 pm #883604
    Mike61

    Hi Jordan,
    I wrote in my first post that I done that. The Moment when I copy the Element with “LG” or when
    I build a similar new element, then cause the break. Please read my post correct – thank you!
    Regards
    Mike

    • This reply was modified 6 years, 11 months ago by Mike61.
    November 30, 2017 at 11:35 pm #883612
    Jordan Shannon

    Hi,

    Have you attempted to add the LG links element into a codeblock instead?

    Best regards,
    Jordan Shannon

    November 30, 2017 at 11:40 pm #883617
    Mike61

    Hi,
    no, but please tell why I should do that?
    This not an great replacement for the text element.

    Regrads
    Mike

    November 30, 2017 at 11:56 pm #883631
    Jordan Shannon

    Hi,

    If you are using a actual link tags then it is actually a good replacement. I’m not guaranteeing it will work, but the code block is for raw code if that is what you are using.

    Best regards,
    Jordan Shannon

    December 1, 2017 at 12:01 am #883641
    Mike61

    Hi,

    a regular link is “raw code”? Every bloody wysiwyg editor can work with links
    and enfold too, why I have to use code elements. Please solve this problem
    that I can work normal! Thank you!

    Regards
    Mike

    December 1, 2017 at 12:05 am #883642
    Mike61

    … but I have tested it: Using a code element and copy the code from the LG element in it
    brings the same problem!

    December 4, 2017 at 10:57 am #884571
    Mike61

    So what’s going on? No reply?
    I need an solution for the problem my customer is waiting for the launch.

    Regards
    Mike

    December 4, 2017 at 5:01 pm #884709
    Jordan Shannon

    Hi,

    I’m attempting to log into the back-end but I’m not seeing the linked page.

    Best regards,
    Jordan Shannon

    December 4, 2017 at 5:11 pm #884718
    Mike61

    Hi,

    you have the link, see private content and you the see the page “storm2” in WP Backend under pages. What you need more?

    regrads
    Mike

    December 4, 2017 at 11:19 pm #884848
    Yigit

    Hi Mike,

    I enabled debugging mode – https://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ and copied your pages shortcodes to my local installation but i cannot reproduce the issue there.

    Removing PDF links helps however copying them gives “unavailable for legal reasons” error. Could you please contact your hosting provider and ask if they have any insights on this? I will ask my teammates as well.

    Best regards,
    Yigit

    December 5, 2017 at 9:33 am #884953
    Mike61

    Hi Yigit,

    nice that you found an trace! I will ask the provider. One thing more:
    The break comes not with the first two pdf’s (Element with LG), the break comes
    when I duplicate the element or use some more other pdf’s.

    Thank you and best regards
    Mike

    December 5, 2017 at 12:26 pm #885001
    Mike61

    Hi Yigit,

    you are an great supporter! It was really the restrictiv setting for the server
    and the follow 451 “unavailable for legal reasons”. I have kill that rule and
    all is fine. Thank you and have na nice day!

    Best regards
    Mike

    December 5, 2017 at 12:30 pm #885008
    Yigit

    Hi Mike,

    You are welcome and thanks for your kind words. Glad it is working fine now and thanks for sharing your solution. Will be a hint for us in case any other users have the same issue :)

    Thanks, you too have a nice day!

    Best regards,
    Yigit

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