Viewing 12 posts - 1 through 12 (of 12 total)
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  • July 27, 2017 at 1:24 pm #830629
    Loining

    Hello,

    https://kriesi.at/support/topic/need-to-take-precautions-before-update/#post-829285 got it to work, (new Enfold update] and I was fine.
    Now it seems all of my work on the website is gone.
    I have the backup, but what may be the reason?
    – I hope this will not happen again.

    July 27, 2017 at 3:19 pm #830686
    Nikko

    Hey Loining,

    If the customization is done on the child theme it won’t be lost during the update but if it’s done on the parent theme any customization on the theme files, it would be lost, otherwise there would be no reason it would be lost.

    Best regards,
    Nikko

    July 27, 2017 at 3:29 pm #830693
    Loining

    I tried to restore the site with the backup.
    Then everything is fine again, but back to the version 3.2 of Enfold.
    Again Extracting the Enfold v.4.1.2 and the site adopt it and get a look with Enfold Logo and goes into green colors…
    ‘Your current Parent Theme (Enfold) Version Number is 4.1.2’

    My main menu is the same, just an other color and layout.
    But that all pages are shown to the right, is not my setup.

    What is the solution to get this right?
    Under the template > Import/Export it is stated ‘We have detected that you are using a Child Theme. That’s Great!. If you want to, we can import the settings of your Parent theme to your Child theme. Please be aware that this will overwrite your current child theme settings.’

    After backup I have not touched this. May it still me something about this?

    July 27, 2017 at 4:10 pm #830702
    Loining

    I will again return to the backup.
    How can I make sure that it is a child I use?
    And that it will still be a child after I again import the Enfold v.4.1.2

    July 27, 2017 at 4:12 pm #830707
    Loining

    Under appearance > Editor it is written to the right:
    Templates
    This child theme inherits templates from a parent theme, Enfold.

    July 27, 2017 at 4:28 pm #830722
    Loining

    This post has got a new edge, and the real problem is presented at

    Change name on Child template

    July 30, 2017 at 9:16 am #831752
    Rikard

    Hi,

    Thanks for the feedback, I’m not sure if you got your problem solved or not though? Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    July 31, 2017 at 9:59 am #832025
    Loining

    No solution yet.
    I was asked for access credentials, but I do not know if it has been looked into.

    As the problem is not the imported child, but that when I change the name of the child, I inherit the mother settings instead of keeping the child settings.

    August 1, 2017 at 2:01 pm #832868
    Rikard

    Hi,

    That would expected, if you change the name of the child theme then your settings would return to default.

    Best regards,
    Rikard

    August 1, 2017 at 2:41 pm #832894
    Loining

    What can I do to get a new name on a child and keep the settings?

    August 2, 2017 at 7:29 am #833231
    Rikard

    Hi,

    Try this: Export the settings->Change the name->Import the settings.

    Best regards,
    Rikard

    August 2, 2017 at 2:18 pm #833472
    Loining

    Thank you,
    I will try this out! :o)

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