Viewing 10 posts - 1 through 10 (of 10 total)
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  • December 21, 2018 at 3:13 pm #1048197
    mediebruket

    Hi,

    If we open the Sidebar Flyout Menu, and immediately hover it, the first menu-item we hover lays over the next one (screenshot added in private content).

    We have tested on multiple computers and sites, and the problem still persists. We have also tested with different browsers, and we figured out it is only Google Chrome this happens. With other browsers, such as Firefox and Safari, the menu works fine.

    We would be very glad for any advices on how to fix the problem!

    Best regards
    Endre

    December 21, 2018 at 7:40 pm #1048306
    Jordan Shannon

    Hey forde,

    Please provide a link to the page in question so we can look into this further.

    Best regards,
    Jordan Shannon

    December 24, 2018 at 11:25 am #1048968
    mediebruket

    I have added a link for the site in the private content field. The problem also occurs on your support-site kriesi.at (attached screenshot in private content).

    December 29, 2018 at 2:38 pm #1049178
    Victoria

    Hi forde,

    Looks fine in Chrome on a Mac. Is the issue still there?

    Best regards,
    Victoria

    January 11, 2019 at 11:53 am #1052706
    mediebruket

    Hi again,

    Sorry for the late reply.
    Problem still occurs here. Are you sure you hover over the flyout-meny whilte it opens? If you just open the meny and afterwords hover over it, there is no problem.

    I have added a screencast of both scenarios. Hope it describes the problem better!

    Best regards
    Endre

    January 16, 2019 at 7:22 pm #1054648
    Basilis

    Hi,

    I followed the steps and I can see what Victoria does…

    Best regards,
    Basilis

    January 17, 2019 at 9:52 am #1054903
    mediebruket

    Hi again,

    Ok, sorry for your time – but could you try again with the following steps:
    1. Open Google Chrome
    2. Go to a random Enfold-site with Sidebar Flyout Menu
    3. Scale the browser-window so you could see the burger-menu.
    4. Click on it and hover the menu-element while it opens.

    The reason this is important for us, is that our client is using this menu on a website he works with day to day. When this happens every time it opens, it is a bit frustrating in the long run. It is also a problem because many of our clients uses Enfold and we experience it on all our sites (approximately 50 sites with the Sidebar Flyout Menu).

    We have tried on different computers and all experience the same problem in Chrome (other browsers work fine).

    If its not Enfold, do you have any idea of what is causing this to happen?

    January 18, 2019 at 7:09 pm #1055608
    Victoria

    Hi forde,

    Best regards,
    Victoria

    January 21, 2019 at 10:28 am #1056515
    mediebruket

    Hi again,

    Answer in private content.

    January 21, 2019 at 3:45 pm #1056734
    Victoria

    Hi forde,

    https://cl.ly/ff72f93400f7 Well, I am running Enfold 4.5.1. It is a test in Chrome on a Mac.

    I do not seem to be able to reproduce the issue.

    Best regards,
    Victoria

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