Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 7, 2016 at 8:50 pm #696718
    edu_guell

    Good Morning,
    outstanding images of my blog posts can not be displayed in the new posts since 23 September.
    I have a publication on the 16th September and the outstanding image can be displayed, but the latest posts the outstanding image is not displayed.
    What happened?
    How can I solve this problem?
    For publications not use any kind of advance layout builder.

    Thank you!
    Eduard

    October 11, 2016 at 11:55 am #697749
    Andy

    Hey edu_guell,

    what do you mean with “outstanding” image? can you explain further please? I think some screenshots showing what you mean would help as well. Use imgur.com or dropbox.

    Best regards,
    Andy

    October 11, 2016 at 12:51 pm #697787
    edu_guell

    I have attached pictures in Dropbox
    Thank you!

    October 12, 2016 at 3:59 pm #698355
    Andy

    Hi,

    it’s not called outstanding picture, but “featured image”.

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

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